Retail Security Officer

Kingdom Services Group Ltd; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Contributory pension

Friendly team environment

Ongoing training and career dev.

Overtime opportunities

Early pay scheme

EAP & wellbeing support

Leading security provider

Job summary

Garage - Oxford Street is recruiting Retail Security Officers to protect customers and staff at the Oxford Street store in London. You will deliver excellent customer service while maintaining a safe shopping environment.

Requirements include a valid SIA Door Supervisor Licence, minimum 2 years in retail security, and strong communication and observational skills. The role is based on-site with potential for overtime and development opportunities within a leading security provider.

Qualifications

• SIA Door Supervisor Licence is essential.
• Minimum 2 years of experience in retail security.
• Excellent communication and customer service skills.
• Professional approach with strong observational skills.

Responsibilities

• Providing a visible security presence within the store.
• Conducting regular site patrols and surveillance.
• Monitoring and reporting incidents.
• Completing Incident Reports and Daily Occurrence Book (DOB) entries.
• Preventing theft, loss, and anti-social behaviour.
• Responding to incidents professionally and effectively.
• Supporting store management and staff.
• Building positive relationships with customers and visitors.
• Resolving issues and conflict in a calm and professional manner.
• Ensuring all security procedures are followed.

Skills

SIA Door Supervisor Licence

Customer service

Observation skills

Conflict awareness

Job description

Vacancies Available

Location: Garage - Oxford Street - W1C area.

Kingdom Group is delighted to be recruiting on behalf of our valued partner Garage, for Retail Security Officers to join the team at Garage - Oxford Street, 321 Oxford Street, London, W1C 2NB.

If you hold a valid SIA Door Supervisor Licence, have excellent customer service skills, and are looking for a permanent role with a reputable security provider, we'd love to hear from you.

Location

Garage - Oxford Street

321 Oxford Street

London

W1C 2NB

Vacancies Available

Vacancy 1: 44 Hours per week

4 on 4 off shift pattern, Monday - Sunday

Monday - Friday 10:00am - 9:00pm

Saturdays - 09:00am - 9:00pm

Sundays - 11:00am - 6:00pm

Vacancy 2: 19 Hours per week

Saturday & Sunday

Saturdays 09:00am - 09:00pm

Sundays 11:00am - 06:00am

Pay Rate

£13.35 per hour

What's in it for you?

• Contributory pension scheme.
• Friendly and supportive team environment.
• Ongoing training and career development opportunities.
• Opportunities for overtime.
• Access to an advanced/early pay scheme.
• Employee Assistance Programme and wellbeing support.
• Opportunity to work for a leading security provider.

About The Role

As a Retail Security Officer, you will play a key role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service.

Your Duties Will Include

• Providing a visible security presence within the store.
• Conducting regular site patrols and surveillance.
• Monitoring and reporting incidents.
• Completing Incident Reports and Daily Occurrence Book (DOB) entries.
• Preventing theft, loss, and anti-social behaviour.
• Responding to incidents professionally and effectively.
• Supporting store management and staff.
• Building positive relationships with customers and visitors.
• Resolving issues and conflict in a calm and professional manner.
• Ensuring all security procedures are followed.

About You

• A valid SIA Door Supervisor Licence.
• 2 Years experience in a Retail Security role
• Excellent communication and customer service skills.
• A professional approach with strong observational skills.
• Good problem-solving abilities and sound judgement.
• The ability to remain calm under pressure.
• A full five-year checkable employment history.