Park Security Leader: Guest Safety & Team Development

Parkdean Resorts; Morpeth; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Employee assistance programme

Holiday discount

Team member discount

Brand discounts

Job summary

Parkdean Resorts is seeking an inspiring Security Manager to lead and develop the on-park security team across our UK holiday parks. You will oversee day-to-day security operations, recruit and train staff, and ensure a welcoming, safe guest experience.

Responsibilities include patrolling with the security team, managing incidents, CCTV systems, and coordinating with local authorities. You will drive a culture of accountability and continuous improvement while operating in a fast-paced,

Qualifications

• Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
• Excellent customer service skills & confident to communicate and influence.
• Ability to drive positive security culture within a team, and effectively manage and develop a team.
• Commercial awareness, able to manage a budget and rota.
• Able to manage a high pressure, fast paced work environment.

Responsibilities

• Planning resource levels to ensure the park has the required level of security.
• Utilising Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary.
• Ensuring compliance with security assignment instructions.
• Managing incidents and situations, ensuring correct escalation, and reporting.
• Managing security technology and CCTV.
• Carrying out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately.
• Using the on-park systems to review security Data.
• Identifying and managing security vulnerabilities and risks to the park.
• Liaising with local enforcement authorities for routine inspections and investigations.
• Attending Management and Regional Meetings to promote security awareness to colleagues.
• Fostering a culture of accountability, teamwork, trust and continuous improvement.
• Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively.

Skills

SIA License

Customer Service

Communication

Budget & Rota

Team Leadership

Job description

Parkdean Resorts is seeking an inspiring Security Manager to lead and develop the on-park security team across our UK holiday parks. You will oversee day-to-day security operations, recruit and train staff, and ensure a welcoming, safe guest experience.

Responsibilities include patrolling with the security team, managing incidents, CCTV systems, and coordinating with local authorities. You will drive a culture of accountability and continuous improvement while operating in a fast-paced,