Security & Guest Experience Leader

Parkdean Resorts; New Romney; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Programme

35% team member discount

50% holiday discount for you

Friends and family discount 25%

Discounts at partners (HelloFresh, gym

Job summary

Parkdean Resorts is seeking a Security Manager to lead our park security team, ensuring a safe, welcoming environment for guests. You will recruit, train and develop staff while overseeing day-to-day operations, incidents and reporting, and security technology across the park.

The role requires an active SIA licence (Door Supervision) and a clean UK driving licence. You will drive a positive security culture, manage budgets and rosters, and communicate effectively with colleagues and enforcement

Qualifications

• Current SIA licence (Minimum Door Supervision) and full clean UK driving licence (Manual).
• Experience leading a security team and managing operations.
• Excellent customer service skills with confidence to communicate and influence.
• Ability to foster a positive security culture and develop a team.
• Commercial awareness, including budget and rota management.
• Thrives in a high pressure, fast-paced environment.

Responsibilities

• Plan resource levels to ensure adequate security across the park.
• Utilise security team to patrol and deter incidents.
• Ensure compliance with security assignment instructions.
• Manage incidents with escalation and reporting.
• Oversee security technology and CCTV operations.
• Conduct investigations and provide detailed reports.

Skills

SIA licence

Team leadership

Customer service

Budget & rota management

Security operations

Communication & influence

Risk assessment

CCTV & security tech

Tools

CCTV systems

Security software

Job description

Parkdean Resorts is seeking a Security Manager to lead our park security team, ensuring a safe, welcoming environment for guests. You will recruit, train and develop staff while overseeing day-to-day operations, incidents and reporting, and security technology across the park.

The role requires an active SIA licence (Door Supervision) and a clean UK driving licence. You will drive a positive security culture, manage budgets and rosters, and communicate effectively with colleagues and enforcement