Park Security Manager: Lead, Protect & Elevate Guest Experience

Parkdean Resorts; England; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Programme

50% holiday discount for you

30% team member discount

Brand partner discounts

Job summary

Parkdean Resorts is seeking an inspirational Security Manager to lead our security team and create a safe, welcoming environment for guests and colleagues across the park. You will recruit, train and develop your team, oversee day-to-day security operations, and ensure the park runs smoothly.

You will manage security technology including CCTV, handle incidents and investigations, and collaborate with local authorities to uphold safety standards while driving a culture of accountability and

Qualifications

• Experience managing a team.
• SIA license (Minimum Door Supervision) & full clean UK driving licence.
• Excellent customer service skills and ability to communicate.
• Ability to drive positive security culture and develop a team.
• Commercial awareness including budget and rota management.
• Ability to operate in a high-pressure, fast-paced environment.

Responsibilities

• Planning resource levels to ensure the park has the required level of security.
• Utilising Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary.
• Ensuring compliance with security assignment instructions.
• Managing incidents and situations, ensuring correct escalation, and reporting.
• Managing security technology and CCTV.
• Carrying out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately.
• Using the on-park systems to review security Data.
• Identifying and managing security vulnerabilities and risks to the park.
• Liaising with local enforcement authorities for routine inspections and investigations.
• Attending Management and Regional Meetings to promote security awareness to colleagues.
• Fostering a culture of accountability, teamwork, trust and continuous improvement.
• Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively.

Skills

Team leadership

Customer service

Communication

Budget management

Education

SIA license (Minimum Door Supervision)

Job description

Parkdean Resorts is seeking an inspirational Security Manager to lead our security team and create a safe, welcoming environment for guests and colleagues across the park. You will recruit, train and develop your team, oversee day-to-day security operations, and ensure the park runs smoothly.

You will manage security technology including CCTV, handle incidents and investigations, and collaborate with local authorities to uphold safety standards while driving a culture of accountability and