Security Manager - Lead Park Security & Team Growth

Parkdean Resorts; Helston; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Programme (24/7)

Staff discounts on holidays (50% for你)

Friends & family discounts (25%)

Team member discount 30% on food, etc.

Deals with brands like Hello Fresh and

Job summary

Parkdean Resorts is seeking an inspiring Security Manager to lead the park security team, overseeing day-to-day operations and ensuring a safe, welcoming environment for guests. You’ll recruit, train, and develop your team to deliver outstanding service across the park.

Responsibilities include resource planning, patrols, incident management, CCTV oversight, and regular reporting. You will liaise with authorities, manage risk, and promote a security culture while maintaining budgets and rosters.

Qualifications

• Experience managing a team.
• Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
• Excellent customer service skills and confident to communicate and influence.
• Ability to drive positive security culture within a team, and develop them.
• Commercial awareness, able to manage a budget and rota.
• Able to manage a high pressure, fast paced work environment.

Responsibilities

• Plan resource levels to ensure adequate security coverage at the park.
• Utilise security team to patrol and deter incidents.
• Ensure compliance with security instructions and procedures.
• Manage incidents, escalations, and reporting.
• Oversee security technology and CCTV systems.
• Conduct thorough investigations with detailed statements.
• Review security data using on-park systems.
• Identify and mitigate security vulnerabilities and risks.
• Liaise with local authorities for inspections and investigations.
• Attend management meetings to promote security awareness.
• Foster accountability, teamwork, trust and continuous improvement.
• Conduct regular 1:1s and team briefings to keep the team engaged.

Skills

Team management experience

Customer service excellence

Communication and influencing

Commercial awareness and budget/rota

Ability to work under pressure

Job description

Parkdean Resorts is seeking an inspiring Security Manager to lead the park security team, overseeing day-to-day operations and ensuring a safe, welcoming environment for guests. You’ll recruit, train, and develop your team to deliver outstanding service across the park.

Responsibilities include resource planning, patrols, incident management, CCTV oversight, and regular reporting. You will liaise with authorities, manage risk, and promote a security culture while maintaining budgets and rosters.