Security-Focused Technical Account Manager

Varonis; United Kingdom; Sur place; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Varonis is seeking a Technical Account Manager in the United Kingdom to act as the primary technical liaison for customers, delivering onboarding and ongoing value through proactive support and best practices. You will collaborate with sales and engineering to ensure successful deployments and renewals, maintaining customer success across complex security environments.

You will drive health checks and knowledge sharing, handle customer advocacy, and strive for renewals while expanding

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years in a customer-facing role at a Cloud, Cyber Security, or Data Security & Privacy company.
• Experience with Windows OS and enterprise IT/security technologies.
• Excellent communication, written and verbal, with strong customer service skills.
• Willing to travel up to 25%.

Responsabilités

• Ensure data is protected from insider threats, cyber-attacks, and policy violations.
• Onboard customers to Varonis platforms and deliver ongoing value and support.
• Ensure customer success through proactive health checks, hands-on product usage and training, and best-practices sharing.
• Prepare and deliver quarterly business and blast radius reviews.
• Identify and champion upsell opportunities alongside Sales.
• Learn new Varonis products and develop expertise in client security ecosystems.
• Assist in renewal risk assessment and remediation with Account Managers and Sales Engineers.
• Serve as primary technical contact and coordinate with support and engineering teams.
• Advocate for customers to ensure feedback is captured and acted upon.
• Engage with customers at all levels, including C-suite.

Connaissances

Customer service

Communication

Problem-solving

Team player

Formation

Bachelor’s degree or equivalent experience

Description du poste

Varonis is seeking a Technical Account Manager in the United Kingdom to act as the primary technical liaison for customers, delivering onboarding and ongoing value through proactive support and best practices. You will collaborate with sales and engineering to ensure successful deployments and renewals, maintaining customer success across complex security environments.

You will drive health checks and knowledge sharing, handle customer advocacy, and strive for renewals while expanding