Seasonal Sales & Operations Assistant

Pandora; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading jewellery brand in Ashford is looking for a Seasonal Sales & Operations Assistant. This role involves driving sales, managing operations, and providing excellent customer service. The ideal candidate will be a team player with the ability to work flexible hours, particularly during weekends and holiday trading. The position offers a competitive pay rate of £12.60 per hour along with a generous benefits package including employee discounts and a bonus scheme.

Benefits

Generous employee discount

Jewellery uniform allowance

Eligibility for store bonus scheme

Access to retail discounts

Seasonal incentives

Qualifications

• Able to work flexible hours, including weekends and holiday periods.
• Strong communication skills to bond confidently with customers.
• Ability to handle multiple tasks in a busy retail environment.

Responsibilities

• Drive sales and meet sales targets through effective techniques.
• Manage deliveries, returns, and restock shelves.
• Prepare click-and-collect orders and provide excellent customer experiences.

Skills

Customer Service

Sales Techniques

Team Collaboration

Job description

Overview

Join Pandora’s team as a seasonal sales & operations assistant! You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays. We are looking to cover 12 hours per week, Fixed-Term Contract - 12 Months. The rate of pay will be £12.60 per hour. The stores we are hiring for include Ashford. Pandora offers a competitive rate of pay, bonus scheme, generous employee discount, jewellery uniform allowance and other excellent benefits.

On top of that, in the UK we are proud to be recognised in the Sunday Times Best Places to Work 2023.

The role

From driving sales to ensuring smooth operations, you’ll be our brand ambassador who makes the magic happen. You can choose and discuss your preference between two focus areas; there may be some crossover depending on day-to-day needs of the store.

Sales

• Front-of-house excellence: surpass sales targets with effective techniques
• Personalised connections: bond confidently with customers, adapting to their unique preferences and needs
• Product knowledge: master Pandora knowledge, delivering unforgettable customer experiences

Operations

• Get hands-on with preparing click-and-collect orders for customers
• Keep the flow smooth by managing deliveries, processing returns, and restocking shelves with fresh inventory
• Wrap gifts, engraving jewellery and loading gift cards

Join us if you’re an expressive team player who thrives in a busy environment, embodying our core values of dreaming, daring, caring, and delivering.

Important stuff to note

• Contracts will end on a set date.
• You must be available to work on key trading days throughout the duration of your contract, which will include weekends, Christmas Eve, Boxing Day, New Year’s Eve, and New Year’s Day. We will distribute these days fairly to minimise the number you work.
• You will accrue annual leave in line with your entitlement; however, during this busy period, no annual leave will be approved.

Our generous benefits package includes

• A generous employee discount
• A jewellery uniform allowance to express yourself and your individuality
• Eligibility for the store bonus scheme
• Access to retail, hospitality and entertainment discounts
• Seasonal incentives and a gift as a thank you
• Retail Trust support for wellbeing, legal advice, financial guidance, and more

Ready for a challenge? Apply now!

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates, ensuring fair and equal opportunity. We encourage applicants to refrain from including identity-related elements such as a photo, marital status and age. If you require reasonable adjustments for interviews, please let us know as soon as possible.

About Pandora

Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Pieces are created to inspire self-expression and stories through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Pandora employs 37,000 people worldwide and crafts jewellery using recycled silver and gold. Pandora is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.