Seasonal Sales Assistant

The Entertainer; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known toy retailer is seeking a Seasonal Sales Assistant for their Solihull location. This role requires excellent customer service skills, reliability, and flexibility to work various shifts, including weekends and Christmas. The ideal candidate enjoys engaging with customers and has a passion for toys. Competitive pay rates apply based on age, and the position offers a 20% store discount, making it a fantastic opportunity during the holiday season.

Benefits

20% toy discount

Fortnightly pay

Flexible access to pay

Access to the Retail Trust

Virtual GP

Qualifications

• Ability to work flexible hours, including weekends and evenings.
• Confident and approachable demeanor for excellent customer service.
• Physically fit to handle stock and deliveries.

Responsibilities

• Support merchandising and ensure shelves are full.
• Engage with customers to recommend toys and assist with inquiries.
• Handle deliveries and maintain store organization.

Skills

Reliable

Flexible

Confident customer service

Physically fit

Teamwork

Job description

Overview

To be a Seasonal Sales Assistant at The Entertainer you must be:- Reliable and flexible in what hours you can work, there may be the chance of extra hours too if we're busy!- Approachable and confident to deliver excellent customer service- Physically fit and able to move stock around the store, working with deliveries and pallets on your own and as a team- Be willing and able to help out when needed in our local Tesco concession space. Merchandising, keeping the shelves full, talking to customers and handling deliveries.

Holly, Seasonal Sales Assistant from last year says:"Working for the entertainer is a wonderful and thrilling experience, there is never a day where I am bored or have nothing to do. I enjoy restocking and making sure all the prices are correct for all our customers, however, I do like seeing kids get excited about seeing their favourite toys in stock brings me back to when I was younger and enjoyed those same toys, for me this is very rewarding and love seeing the excited and thrilled looks on their faces. On the weekends when it is especially busy, I like to replenish and make myself available for everybody, whether that's to grab an item off the top shelf or to recommend a toy or bestseller for Christmas, I love being a Seasonal Sales Assistant as I feel that those little jobs like restocking can make a big difference to a customer coming in to our store for the first time."

Role context

Want to work in a busy toy shop at the best time of year? At The Entertainer, Solihull Jubilee Walk, we love to create memories for all customers who come through our doors, helping to find the perfect toy or gift, keeping the shelves full and our stores welcoming. At Christmas, this is no different! With a love of toys, customer service and an enthusiastic personality, you could be the perfect match to join our team as a Seasonal Sales Assistant.

Key Information about this role

• Rates of Pay: 16-20 year olds - £11.00 per hour. 21-year-old plus - £12.21 per hour
• Contract end date: 3rd January 2026
• Our stores will be open 7 days a week so you will need to be able to support us at the weekends including Sundays. Shifts may run up until 8pm in the evening.
• Available contracts: 12-hour per week (4-hour shifts over 3 days, or two 6-hour shifts) or 20-hour per week (4-hour shifts over 5 days).
• There may be opportunities to work extra hours depending on trade. All Seasonal Sales Assistant contracts include working on Christmas Eve, Boxing Day or New Year’s Eve.

Responsibilities and expectations

If you are flexible to work various shifts, including evenings and different days of the week, have a great attitude, and friendly personality, we can make the hours you are available work for you and us. You will support merchandising, keeping shelves full, talking to customers and handling deliveries.

Benefits

• 20% toy discount in Entertainer stores
• Fortnightly pay
• Flexible access to your pay via MyPayNow
• Access to the Retail Trust
• Virtual GP