Seasonal Assistant Beach Manager

The Trustees of Reservations; Ipswich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A conservation organization in the United Kingdom seeks a Seasonal Assistant Beach Manager for Crane Beach, responsible for overseeing daily operations and ensuring an excellent experience for visitors. Candidates must demonstrate strong leadership, customer service, and organizational skills, with the capability to handle high-pressure situations. This is a limited-term position from September to November, requiring 20-30 hours per week. A valid driver's license and access to a vehicle is necessary.

Benefits

Paid sick time

Free admission to cultural institutions

Discounted merchandise

Qualifications

• Experience in leading teams effectively.
• Ability to handle high-pressure situations.
• Must have a valid driver's license and vehicle access.

Responsibilities

• Assist in training and coaching seasonal staff.
• Ensure smooth daily operations at Crane Beach.
• Oversee employee records and payroll management.

Skills

Strong positive leadership

Customer service

Communication

Conflict management

Detail-oriented

Job description

Who We Are

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non‑profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. Learn more about The Trustees on our website: www.thetrustees.org

Posting Information

Salary/Hourly Rate: $18 - $20/hour

Hours per week: 20-30

Job Classification: Limited‑term, nonexempt

Job Type: Onsite

Duration: September - November

Location: Crane Beach, Ipswich, MA

What You’ll Do

Your Impact: Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

The Role: As a Seasonal Assistant Beach Manager (SABM), you will serve as a leader and use your experience in customer service to help ensure every to Crane Beach is positive and enjoyable. You will report to the Property Business Manager and work closely with a Seasonal ABM during the peak summertime period. The ABM will oversee a large portion of the day‑to‑day operations at the beach and work collaboratively with other supervisory staff on the property, including the Property Business Manager and Public Safety Manager. In the summer season, the SABM will manage the beach gate and transport staff.

Responsibilities

• Assist with seasonal staff training, monitoring delivery and coaching staff to sustain positive staff/guest interactions. Correct behaviors as necessary.
• Be a part of interdepartmental communication at Crane Beach, ensuring Rangers, Lifeguards, Stewardship crew, Gate Staff, EMTs, Beach store, Ecology, and Engagement Staff work positively together.
• Ensure proper daily opening and/or closing of beach.
• Oversee employee records and payroll for beach employees. Maintain staff schedules.
• Carefully monitor traffic flow onto the property. In collaboration with the Beach Steward, ensure that parking lot is carefully managed to maximize revenue and minimize visitor frustration and safety.
• Relentlessly emphasize the importance of Crane Beach staff’s role in the organization’s membership recruitment efforts.
• Commanding knowledge of current POS system to ensure staff understanding and use of software and provide troubleshooting solutions when necessary.
• Coordinate maintenance and cleaning of the Bathhouse facility with the Cleaners.
• Assist in the distribution and collection of survey data from Trustees visitors.

This is a limited‑term, nonexempt position working 20-30 hours/week reporting directly to the Property Manager.

What You’ll Need

Skills and Experience

• Experience as a strong positive leader with teams cohesion.
• Interested in workstation and field operations work, and able to switch gears readily.
• Experience record/log keeping and public safety documentation.
• Eye for detail to ensure that daily operations are smooth and the ability to look at the ‘big picture’ and guide staff and beach toward a common goal.
• Exceptionally strong customer service and communication skills.
• Must be capable of effectively handling high‑pressure situations while remaining calm.
• Additional experience/background in the following areas is a plus: customer service, conflict management, visitor experience.
• Must have flexibility to work the summer season holidays, evenings and weekends as needed.
• Access to a vehicle is necessary.
• Must be able to consistently lift 40 pounds.
• Must be able to be on foot for upwards of 10 hours per day.

Eligibility Criteria

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.
• A satisfactory criminal background (CORI) check.

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Your Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.

Equal Opportunity and Diversity

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at [e-mail].