Sea Freight Coordinator

WR Logistics; Chasetown; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading logistics recruitment agency is seeking an experienced Sea Freight Coordinator in Burntwood with up to £35,000 salary. You will manage full-cycle FCL and LCL import/export shipments, ensuring documentation and customs clearance are handled efficiently. The ideal candidate has over 5 years' sea freight experience and strong customer service skills. This role offers hybrid working after a 6-month probation period.

Qualifications

• Minimum 5 years' experience in sea freight forwarding (import/export).
• Strong understanding of Incoterms and freight documentation.
• Experience with TMS/CRM systems and carrier portals.

Responsibilities

• Manage full-cycle FCL and LCL import/export shipments.
• Coordinate documentation, customs clearance, and transport.
• Monitor and resolve shipment issues using TMS and carrier portals.

Skills

Sea freight forwarding experience

Customer service skills

Commercial awareness

Negotiation skills

Tools

TMS/CRM systems

Job description

Overview

Sea Freight Coordinator - Burntwood - Up to £35,000

A dynamic freight forwarding business is seeking an experienced Sea Freight Forwarder to support the continued growth of its sea freight operations. This role is ideal for someone with a minimum of 5 years' sea freight experience who can manage end-to-end operations and contribute to commercial development.

Details

• Position: Full-Time, Permanent
• Hours: Monday to Friday, 08:30 - 17:30
• Salary: Up to £35,000 (negotiable depending on experience)
• Location: Burntwood
• Contract Type: Hybrid available after 6-month probation (3 days office / 2 days WFH)

Key Responsibilities

• Manage full-cycle FCL and LCL import/export shipments
• Coordinate documentation, customs clearance, and transport
• Quote clients and negotiate rates with carriers and suppliers
• Monitor and resolve shipment issues using TMS and carrier portals
• Handle costing, invoicing, and ensure smooth operational delivery
• Deliver high-quality customer service and support sales opportunities
• Build and maintain strong relationships with clients, suppliers, and agents
• Contribute to service improvements and identify growth opportunities

Skills & Experience

• Minimum 5 years' experience in sea freight forwarding (import/export)
• Knowledge of air freight desirable (secondary to sea freight)
• Strong understanding of Incoterms, trade lanes, and freight documentation
• IMDG training advantageous
• Proven ability to manage FCL/LCL shipments and negotiate rates
• Experience with TMS/CRM systems and carrier portals
• Strong commercial awareness and customer service skills
• Network of industry contacts beneficial

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.