SD205 Operations Manager (Mammafiore - North West London)

Solutions Decisions; City Of London; On-site; GBP 60,000 - 70,000; Full time

Job summary

A food and beverage distribution company in North West London is seeking an Operations Manager. This role involves overseeing daily activities, managing logistics and supply chain, and leading recruitment efforts. The ideal candidate should have 5-7 years of relevant experience and a strong background in supply chain processes. The position offers a salary between £60,000 and £70,000 annually, along with opportunities for professional growth in a dynamic work environment.

Benefits

Opportunities for professional growth

Dynamic work environment

Direct responsibility for key processes

Qualifications

• 5-7 years of experience in operational or managerial roles, preferably in food distribution or logistics.
• Fluent in English; knowledge of Italian and Spanish preferred.
• Proficient in supply chain processes and data-driven approaches.

Responsibilities

• Oversee daily operational activities including procurement and logistics.
• Lead recruitment and manage operational teams.
• Monitor key operational KPIs and ensure compliance with safety standards.

Skills

Supply chain processes

Warehouse management

Advanced Excel

Power BI

Leadership

Problem-solving

Adaptability

Education

Degree in industrial engineering, logistics, or economics

Tools

WMS/TMS

EDI/API integrations

Job description

Solutions & Decisions is looking for the best candidates for an Operations Manager at MAMMAFIORE, an Italian food & beverage distribution company, for North West London.

RESPONSIBILITIES

Operational Management

Oversee and optimize day-to-day activities, including procurement, warehousing, logistics, and distribution.

Ensure timely deliveries and adherence to quality standards in customer service.

Lead cost stewardship across warehousing, transportation, and intralogistics, driving a sustained reduction in cost-to-serve while protecting service levels.

Champion end-to-end digitalisation (WMS, ERP, handheld scanning, EDI/TMS, Power BI dashboards) to ensure real‑time visibility, data integrity, and decision speed.

Establish FEFO discipline and slotting/ABC‑XYZ practices to improve picking productivity, inventory turns, and waste reduction.

Logistics and Supply Chain

Coordinate suppliers and procurement operations to ensure product availability and optimal inventory management.

Implement innovative solutions for logistics management, reducing costs and empty miles, fleet right‑sizing, response times, cross‑dock rhythms and transfer loads.

Ensure cold‑chain integrity across ambient/chilled/frozen with proactive temperature monitoring, traceability, and recall readiness.

Recruitment and Team Management

Lead recruitment processes, including drivers and warehouse operatives.

Supervise and coordinate operational teams (warehouse staff, drivers, log. managers).

Plan work schedules and optimise human resources to ensure maximum efficiency.

Foster a company culture focused on quality, safety and teamwork.

Institutionalise Continuous Improvement (Lean basics, Gemba walks, Kaizen).

Performance Monitoring and KPIs

Analyse and track key operational KPIs (e.g., OTIF, pick accuracy, waste/shrink, inventory accuracy, dock‑to‑stock, labour productivity and cost‑to‑serve).

Act as system process owner for WMS/ERP in the UK: clean master data, standardised SOPs and user training; partner with HQ on enhancements.

Build operational reports and automated dashboards (Power BI) for real‑time control‑towers (service, cost, quality), including early‑warning alerts on exceptions.

Implement procedures to ensure compliance with regulations and safety standards.

Align UK operations with Group strategy (“One Mammafiore Way”).

Safety and Compliance

Ensure compliance with hygiene and sanitation regulations applicable to food products.

Implement workplace safety measures, minimising risks and incidents.

Conduct regular internal audits to verify compliance with company policies.

Innovation and Sustainability Projects

Collaborate to introduce new technologies or processes aimed at improving productivity.

Promote sustainability initiatives (e.g., waste reduction or use of eco‑friendly materials).

REQUIREMENTS

Experience

At least 5‑7 years in operational or managerial roles, preferably in food distribution or logistics.

Technical Skills

Knowledge of supply chain processes, warehouse management and distribution logistics. Proficiency in Advanced Excel, Power BI, ERP, WMS/TMS (RF, GS1/SSCC, wave/zone, FEFO/lot), route optimisation/telematics (ePOD/e‑CMR) and EDI/API integrations.

Education

Degree in industrial engineering, logistics, economics or related fields (preferred).

Languages

Fluent English (mandatory); highly valued to have Italian; Spanish is a nice‑to‑have for cross‑country collaboration with Central teams.

Personal Skills

Problem‑solving and results‑oriented approach.

Leadership: coordinate operational teams and foster a positive work environment.

Strong data‑driven approach to monitor and improve operational performance.

Adaptability to a fast‑paced and dynamic environment.

Excellent organisational skills and attention to detail.

Proactive mindset and ability to manage stress effectively.

COMPANY'S OFFERS

Opportunities for professional growth in a solid and expanding company.

Stimulating and dynamic work environment.

Direct responsibility for key processes driving the company’s success.

Annual gross Salary £60/70K