School IT Technician Job Vacancy in Tunbridge Wells

TEEM Education; Tunbridge Wells; On-site; GBP 21,000 - 26,000; Full time

Job summary

A well-respected local school in Tunbridge Wells is seeking a full-time School IT Technician to support IT systems and maintain hardware and software. The role involves troubleshooting technical issues, supporting students and staff, and ensuring compliance with data protection policies. A Level 2 Diploma in IT and experience in an IT environment are required.

Qualifications

• Proven experience in an IT environment working with software, hardware, and networks.
• Familiarity with a range of IT systems and software packages.
• Full understanding of the Data Protection Act 1998, Freedom of Information Act 2000, and Information Governance.

Responsibilities

• Install, maintain, and troubleshoot computer hardware and software.
• Maintain a database of IT support requests.
• Ensure IT areas are prepared for daily use.
• Conduct regular hardware checks and repairs.
• Support teaching staff and students with technical IT matters.

Skills

Strong verbal communication skills

Understanding of Health and Safety issues relating to IT

Education

Level 2 Diploma (or equivalent) in IT

Job description

School IT Technician – Tunbridge Wells

Type: Full-time, Permanent (52 weeks per year)
Salary: Kent Range C (£25,252 per annum)

Overview

An exciting opportunity has arisen for a dynamic IT Technician to join a busy and well-respected school IT department. The IT team is dedicated to empowering staff and students through technology. The primary purpose of the role is to support IT systems within the school, maintain software, hardware, and related equipment, and provide technical support to staff and students to ensure smooth administration and enhanced learning outcomes.

Key Responsibilities

• Install, maintain, and troubleshoot computer hardware and software.
• Maintain a database of IT support requests and allocate jobs appropriately.
• Ensure IT areas are prepared for daily use and in good working order at the end of the day.
• Conduct regular hardware checks, repair simple faults, and escalate complex issues.
• Support teaching staff and students with technical IT matters.
• Maintain computer files through regular backups, updates, and archiving.
• Maintain and develop the school network.
• Support adherence to IT policies, including safeguarding, internet usage, Data Protection, and Information Management.
• Provide basic IT training to staff and students.
• Keep the IT hardware asset register up to date.
• Maintain and manage school software packages and licensing agreements.
• Assist with CCTV systems, including logging requests, supporting investigations, and ensuring GDPR and safeguarding compliance.
• Under the guidance of the IT Manager, configure and maintain CCTV systems, access control systems, and IP phone systems.
• Arrange new ID badges, manage timings of access control, and liaise with support providers as needed.

Person Specification

Qualifications

• Level 2 Diploma (or equivalent) in IT.

Experience

• Proven experience in an IT environment working with software, hardware, and networks.

Skills & Abilities

• Strong verbal communication skills for interacting with staff and students at all levels.
• Understanding of Health and Safety issues relating to IT.

Knowledge

• Familiarity with a range of IT systems and software packages.
• Knowledge of network management.
• Full understanding of the Data Protection Act 1998, Freedom of Information Act 2000, and Information Governance.

The establishment is committed to safeguarding, ensuring the safety and welfare of young people. Employment is subject to a satisfactory Enhanced Disclosure from the Disclosure and Barring Service.

For this role you need to be a UK resident and eligible to work in the UK