School Attendance Officer- Hounslow

Protocol Education Ltd; Hounslow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading educational organization in Hounslow seeks a dedicated Attendance Officer to support student welfare and boost attendance. You will handle attendance tracking, support families, and ensure effective communication with staff and authorities. Ideal candidates will possess strong administrative skills, experience with SIMS or similar systems, and a commitment to safeguarding and student wellbeing. This full-time role offers the potential for permanent placement and requires an enhanced DBS check.

Benefits

Free online safeguarding training

Supportive work environment

Qualifications

• Strong administrative skills and sharp attention to detail.
• Confidence using SIMS or similar school systems.
• Knowledge of attendance legislation, or willingness to learn.

Responsibilities

• Keeping SIMS up to date with accurate absence and punctuality information.
• Supporting students and families through attendance challenges.
• Handling daily attendance tracking and intervention cycles.
• Carrying out home visits or meetings when needed.
• Working closely with staff, parents, and the Local Authority.

Skills

Strong administrative skills

Attention to detail

Problem-solving

Building positive relationships

Ability to handle sensitive conversations

Tools

SIMS or similar school systems

Job description

Attendance Officer

Full Time

We’re looking for a calm, organised and proactive Attendance Officer who can help boost attendance, support student welfare, and play a key role in making sure every child gets the best chance to succeed.

What you’ll be doing

You’ll be the friendly, steady presence behind the school’s attendance systems, making sure nothing slips through the net. Your day‑to‑day will include:

• Keeping SIMS up to date with accurate absence and punctuality information
• Supporting students and families through attendance challenges
• Handling daily attendance tracking and intervention cycles
• Carrying out home visits or meetings when needed
• Working closely with staff, parents and the Local Authority
• Helping to encourage positive attendance across the school community
• Preparing reports and statistics for SLT, the Education Welfare Officer and external partners
• Supporting safeguarding and promoting student wellbeing
• Providing first aid support when required
• Supporting whole‑class supervision during short‐term teacher absence

You’ll thrive in this role if you’re someone who:

• Loves building positive relationships with families and staff
• Can stay calm under pressure in a busy environment
• Enjoys problem‑solving and putting plans in place
• Understands safeguarding and takes student welfare seriously
• Can handle sensitive conversations with empathy and professionalism
• Works confidently on their own as well as part of a wider team

What you’ll bring

• Strong administrative skills and sharp attention to detail
• Confidence using SIMS or similar school systems
• Knowledge of attendance legislation, or the willingness to learn
• A friendly, approachable manner with students and parents
• A commitment to safeguarding, inclusion and fair access to education

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please visit the Protocol Education website.