School 1st Line IT Technician – Frontline Tech Support

Midsomer Norton Primary; Taunton; Híbrido; GBP 29.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days annual leave

Government pension scheme

Sick pay

Cycle-to-work scheme

Free eye tests

Employee assistance helpline

Blue Light Card discounts

Descripción de la vacante

Pyrland School in Taunton is seeking a 1st Line IT Technician to join our dedicated technical support team. You will provide frontline ICT support to staff and students, set up and maintain devices, and help ensure smooth digital learning across the school.

The role requires strong Windows/Office knowledge, good communication, and a proactive, collaborative approach. 37 hours per week, permanent contract, with福利 and career development opportunities.

Formación

• GCSEs at grade 5/C or above including English and Maths.
• In-depth understanding of Windows desktop OS, MS Office, and standard networking technologies (LAN/WAN).
• Excellent written and verbal communication, a professional attitude, and troubleshooting.
• Valid UK driving licence and access to a vehicle to travel between MAT sites.
• Highly organised, adaptable, self-motivated, and able to work independently and in a team.

Responsabilidades

• Act as a first point of contact for routine ICT support requests across the School.
• Set up, maintain, repair, and upgrade desktop PCs, laptops, peripherals, and software applications.
• Manage user accounts and permissions, assist with password resets, apply patches, and assist with cloud services (Google/Unify).
• Monitor disk space, help maintain print management systems (PaperCut), VOIP phones, wireless connections, and school MIS software.
• Keep accurate IT equipment inventories and adhere to Health & Safety policies.

Conocimientos

Windows OS

MS Office

Networking basics

Communication skills

Problem solving

Educación

GCSEs including English and Maths

Herramientas

PaperCut

Google Workspace

Unify

Descripción del empleo

Pyrland School in Taunton is seeking a 1st Line IT Technician to join our dedicated technical support team. You will provide frontline ICT support to staff and students, set up and maintain devices, and help ensure smooth digital learning across the school.

The role requires strong Windows/Office knowledge, good communication, and a proactive, collaborative approach. 37 hours per week, permanent contract, with福利 and career development opportunities.