1st Line It Support

ISR RECRUITMENT LIMITED; Taunton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension

Bonuses

Job summary

ISR RECRUITMENT LIMITED is seeking a 1st Line IT Engineer in Taunton to provide day-to-day IT support for staff. The role offers on-site work at the Taunton office and includes training across a range of IT tasks within a small busy IT department.

The package includes benefits and progression opportunities. Ideal candidates will have a keen interest in IT, strong problem-solving skills and be comfortable with MS Office 365 and general IT equipment maintenance.

Qualifications

• Enthusiasm to learn new systems and skills; minimum 6 months experience in a commercial IT environment.
• Excellent communication and interpersonal skills.
• Excellent computer literacy.
• Confident in using MS operating systems and MS Office 365 products (Word, Outlook and Excel).
• Self-motivated and proactive; able to troubleshoot.
• Excellent organisational skills.
• Understanding of a range of IT software and hardware.
• Provide 1st line support to all users offering help and guidance in operating systems and software.
• Develop skills across various areas of IT support and systems.
• Support the preparation, maintenance and refurbishment of IT equipment.

Responsibilities

• Provide day-to-day IT support to staff across the business.
• Assist with hardware, software and general IT issues.
• Receive training across a variety of tasks to gain broader IT experience.
• Ideal candidates should be based within commuting distance of Taunton.

Skills

Learn new systems

Communication

Computer literacy

MS Office 365

Self-motivated

Organisational skills

IT software/hardware

1st line support

Tools

MS Office 365

Job description

1st Line IT Engineer

• Taunton, Somerset (Office based)
• Up to £29,000 per year
• Plus 25 days holiday plus Bank Holidays, Pension, Bonuses, etc.

Skills and Experience:

• Enthusiasm to learn new systems and skills, with a demonstrable interest in IT and minimum 6 months experience in a commercial environment
• Excellent communication and interpersonal skills
• Excellent computer literacy
• Confident in using MS operating systems and MS Office 365 products (Word, Outlook and Excel)
• Self-motivated and proactive, able to troubleshoot
• Excellent organisational skills
• Understanding of a range of IT software and hardware
• Provide 1st line support to all users offering them support and guidance in the use of operating systems and associated software
• Develop skills and knowledge across various areas of IT support and systems
• Support the preparation, maintenance and refurbishment of IT equipment

The Opportunity:

Our client based in the private sector are currently on the lookout for a 1st Line IT Engineer with a can-do attitude who is willing and able to support the IT needs of staff across the business.

The successful applicant will provide day-to-day support and assistance to the existing IT team in relation to hardware, software and general IT issues within the business.

The successful candidate will receive training across a variety of tasks in order to gain broad experience within a small and busy IT Department.

Suitable candidates will ideally be based within commuting distance of Taunton.