School IT Technician — Frontline Support & Site Travel

Pyrland School

Taunton

On-site

GBP 18,000 - 23,000

Full time

5 days ago

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Benefits offered by this job

26 days leave

Pension scheme

Cycle to work

Eye tests

Job summary

Pyrland School and the Midsomer Norton Schools Partnership (MNSP) are seeking a friendly, approachable, and reliable 1st Line IT Technician to join our dedicated technical support team. You will provide frontline IT support to staff and students at Pyrland School.

There are many advantages to working for us including 26 days' annual leave (rising to 31 after 5 years service) plus bank holidays, access to a government pension scheme, sick pay, cycle-to-work scheme, free eye tests for VDU users,

Qualifications

Minimum of 5 GCSEs at Grade 5/C or above (including English and Maths).
Strong written and verbal communication and professional attitude.
In-depth understanding of supporting Windows desktop OS, MS Office, and basic networking.
Willingness to travel between MAT sites with a valid UK driving licence.

Responsibilities

Act as a first point of contact for routine ICT support requests across the School.
Set up, maintain, repair, and upgrade desktop PCs, laptops, peripherals, and software applications.
Manage user accounts and permissions, assist with password resets, ensure patches are applied, and assist with cloud services (Google/Unify).
Monitor disk space, help maintain print management systems (PaperCut), VOIP phones, wireless connections, and school MIS software.
Keep accurate IT equipment inventories, ensure equipment is clean and fit for use, and adhere to Health & Safety policies.