Scheduling & Service Coordinator—Field Engineers

Edwards Employment Solutions Ltd; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Job summary

Edwards Employment Solutions Ltd is seeking a Scheduling Administrator in Chesterfield to support its Scheduling/Planning team. You will coordinate engineer schedules, manage service enquiries, and maintain records to ensure customers receive timely, professional support.

This role suits someone who thrives in a busy environment, enjoys problem solving, and takes pride in delivering smooth service operations. Full-time, permanent position with salary up to £28,000 depending on experience.

Qualifications

• Previous experience in administration.
• Excellent customer service and communication skills.
• An organised approach to work.
• Strong attention to detail.
• Confident managing multiple priorities.
• A good awareness of UK geography.

Responsibilities

• Delivering exceptional customer service over the phone and email.
• Preparing repair quotations and issuing them to customers.
• Coordinating service visits including contracted servicing, calibrations, breakdowns, installations, and project support.
• Maintaining engineer diaries ensuring plans are clearly scheduled and communicated.
• Procuring spare parts and managing stock for engineer teams.
• Carrying out any associated admin.

Skills

Administration experience

Customer service

Communication

Organised approach

Attention to detail

UK geography knowledge

Job description

Edwards Employment Solutions Ltd is seeking a Scheduling Administrator in Chesterfield to support its Scheduling/Planning team. You will coordinate engineer schedules, manage service enquiries, and maintain records to ensure customers receive timely, professional support.

This role suits someone who thrives in a busy environment, enjoys problem solving, and takes pride in delivering smooth service operations. Full-time, permanent position with salary up to £28,000 depending on experience.