Scheduling Administrator

Edwards Employment Solutions Ltd; East Midlands; On-site; GBP 25,000 - 31,000; Full time

Job summary

Edwards Employment Solutions Ltd is seeking a Scheduling Administrator in Chesterfield to support its Scheduling/Planning team. You will coordinate engineer schedules, manage service enquiries, and maintain records to ensure customers receive timely, professional support.

This role suits someone who thrives in a busy environment, enjoys problem solving, and takes pride in delivering smooth service operations. Full-time, permanent position with salary up to £28,000 depending on experience.

Qualifications

• Previous experience in administration.
• Excellent customer service and communication skills.
• An organised approach to work.
• Strong attention to detail.
• Confident managing multiple priorities.
• A good awareness of UK geography.

Responsibilities

• Delivering exceptional customer service over the phone and email.
• Preparing repair quotations and issuing them to customers.
• Coordinating service visits including contracted servicing, calibrations, breakdowns, installations, and project support.
• Maintaining engineer diaries ensuring plans are clearly scheduled and communicated.
• Procuring spare parts and managing stock for engineer teams.
• Carrying out any associated admin.

Skills

Administration experience

Customer service

Communication

Organised approach

Attention to detail

UK geography knowledge

Job description

Location: Chesterfield Hours: Full Time, Monday to Friday Contract: Permanent Salary: Up to £28,000.00 (DOE)

Are you highly organised, confident at communicating with customers, and great at keeping fast moving tasks on track? A growing Chesterfield based organisation is looking for a Scheduling Administrator to support its Scheduling / Planning team and ensure engineers, customers, and internal teams stay perfectly coordinated. As the Scheduling Administrator, you ll be coordinating engineer schedules, managing service enquiries, maintaining accurate records, and ensuring customers receive timely, professional support. This role is ideal for someone who thrives in a busy environment, enjoys problem solving, and takes pride in delivering smooth, efficient service operations.

Responsibilities

• Delivering exceptional customer service over the phone and email
• Preparing repair quotations and issuing them to customers
• Coordinating service visits including contracted servicing, calibrations, breakdowns, installations, and project support
• Maintaining engineer diaries ensuring plans are clearly scheduled and communicated
• Procuring spare parts and managing stock for engineer teams
• Carrying out any associated admin

Requirements

• Previous experience in administration
• Excellent customer service and communication skills
• An organised approach to work
• Strong attention to detail
• Confident managing multiple priorities
• A good awareness of UK georgraphy

If you re looking to build a career in planning/scheduling, we d love to hear from you.