Scheduling Administrator — Drive Service Delivery & Growth Perks

Securitas UK; Milton Keynes; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Securitas UK in Milton Keynes is seeking Scheduling Administrators to join our Workforce Management team. You’ll help keep operations running smoothly by ensuring shifts are filled and schedules are accurate across all sites.

If you’re organized, detail-focused and enjoy being at the heart of a busy operation, this is your chance to shape how we work with visibility across sites and clients. We offer development opportunities and a supportive team.

Qualifications

• Good IT skills with ability to learn new systems quickly.
• Strong problem-solving and time management abilities.
• Proactive and flexible approach to shifting priorities.
• Ability to manage competing priorities and use MS packages.

Responsibilities

• Accurately schedule and roster employees, ensuring full coverage across sites at all times.
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly.
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders.
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable.
• Support the management of on-call and escalation processes to resolve scheduling issues.
• Help ensure all personnel are correctly trained and compliant with licensing requirements.
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors.
• Proactively identify gaps in coverage and support solutions to address them.
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently.
• Support payroll processes by ensuring accurate data input and query resolution.
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations.
• Contribute to a culture of continuous improvement, efficiency, and high standards.

Skills

IT skills

Problem-solving

Time management

Prioritisation

MS Office / Outlook

Tools

WFM system

Job description

Securitas UK in Milton Keynes is seeking Scheduling Administrators to join our Workforce Management team. You’ll help keep operations running smoothly by ensuring shifts are filled and schedules are accurate across all sites.

If you’re organized, detail-focused and enjoy being at the heart of a busy operation, this is your chance to shape how we work with visibility across sites and clients. We offer development opportunities and a supportive team.