Scheduling Administrator (Weekends Part-Time)

Securitas UK; Milton Keynes; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health & wellbeing support

Pension and financial wellbeing

Life assurance

EV schemes eligibility

Level 2 Disability Confident Employer

Job summary

Securitas UK is seeking a Workforce Management Scheduler in Milton Keynes to accurately schedule and roster staff across sites, respond quickly to absences, and act as the first point of contact for workforce queries. You’ll maintain WFM records, support on-call processes and help ensure licensing and training compliance while driving efficiency.

The role requires strong IT and problem-solving skills, with experience in rostering, MS Office/Outlook, and the ability to manage competing priorities

Qualifications

• 5-year checkable employment history with no gaps or ability to cover gaps
• Right to Work in the UK
• WFM experience preferred; ability to learn new systems quickly
• Good IT skills and experience with MS Office/Outlook
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Accurately schedule and roster employees to ensure full coverage across sites
• Respond quickly to absences, changes and last-minute requests
• Act as first point of contact for workforce queries and support employees
• Maintain accurate records within the WFM system
• Support on-call and escalation processes to resolve scheduling issues
• Help ensure all personnel are trained and licensed appropriately
• Monitor rostering accuracy and reduce payroll queries and errors
• Identify gaps in coverage and support solutions
• Assist with temp and ad-hoc work allocation to meet client needs
• Support payroll processes with accurate data input and query resolution
• Communicate effectively with colleagues and stakeholders to ensure alignment
• Contribute to continuous improvement, efficiency and high standards

Skills

IT skills

Problem-solving

Time management

Proactive & flexible

Prioritisation

Tools

MS Packages

Outlook

Job description

Job Description

What you’ll be doing:

• Accurately schedule and roster employees, ensuring full coverage across sites at all times
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable
• Support the management of on-call and escalation processes to resolve scheduling issues
• Help ensure all personnel are correctly trained and compliant with licensing requirements
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors
• Proactively identify gaps in coverage and support solutions to address them
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently
• Support payroll processes by ensuring accurate data input and query resolution
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations
• Contribute to a culture of continuous improvement, efficiency, and high standards

Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries and innovators ready to make a big impact!

Qualifications

What you’ll bring:

• Good IT skills and experience working with systems or the ability to learn new ways of working at pace (WFM experience a plus)
• Excellent problem-solving and time management abilities
• A proactive and flexible approach
• The confidence to manage competing priorities
• Ability to utilise MS Packages, Outlook, etc.
• 5-year Checkable Employment history with no gaps or the ability to cover any gaps in employment.
• Right to Work in the UK.

Additional Information

See a different world with Securitas UK

Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.

At Securitas, our values of Integrity, Vigilance and Helpfulness guide everything we do. We believe in making a clear promise to our people:

• Opportunity – Seeing potential in every person
• People – Putting people at the heart of what we do
• Purpose – Making your world a safer place

So what happens next?

Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.

Creating spaces for you to belong

We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.

Ready to see a rewarding world?

From day one, you'll have access to a range of benefits, including:

• Employee discounts with leading global and local brands.
• Health and wellbeing support, 24/7 online GP services.
• Pension and financial wellbeing resources and support.
• Life assurance for added peace of mind.
• Employee eligibility to EV Schemes (Subject to graded benefits).

Keen to take the next step...

Join a team that values your contribution, supports your growth and helps you build a rewarding career.