Scheduling Administrator — Drive Rosters & Service Delivery

Securitas; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee discounts with leading brands

Health and wellbeing support

Pension and financial wellbeing

Life assurance

EV Schemes

Job summary

Securitas UK is seeking Scheduling Administrators to help keep operations running smoothly day to day. You’ll accurately schedule shifts across sites, respond quickly to absences, and act as a first point of contact for workforce queries.

Within the Workforce Management function, you’ll balance business needs and employee availability to support seamless service delivery and ensure data integrity for payroll and rostering.

Qualifications

• 5-year checkable employment history with no gaps.
• Right to Work in the UK.
• Experience with scheduling/rostering and payroll support.

Responsibilities

• Accurately schedule and roster employees, ensuring full coverage across sites at all times
• Respond quickly to absences, changes, and last-minute requests, keeping operations running smoothly
• Act as a first point of contact for workforce queries, providing support to employees and stakeholders
• Maintain accurate records within the WFM system, ensuring all data is up-to-date and reliable
• Support the management of on-call and escalation processes to resolve scheduling issues
• Help ensure all personnel are correctly trained and compliant with licensing requirements
• Monitor and improve rostering accuracy, helping reduce payroll queries and errors
• Proactively identify gaps in coverage and support solutions to address them
• Assist with temp and ad-hoc work allocation, ensuring client needs are met efficiently
• Support payroll processes by ensuring accurate data input and query resolution
• Communicate effectively with colleagues and stakeholders to ensure alignment across operations
• Contribute to a culture of continuous improvement, efficiency, and high standards

Skills

IT skills

MS Office

Problem-solving

Time management

Proactive

Right to Work in UK

Education

5-year Checkable Employment history

Tools

WFM system

Job description

Securitas UK is seeking Scheduling Administrators to help keep operations running smoothly day to day. You’ll accurately schedule shifts across sites, respond quickly to absences, and act as a first point of contact for workforce queries.

Within the Workforce Management function, you’ll balance business needs and employee availability to support seamless service delivery and ensure data integrity for payroll and rostering.