Scheduler

Kier Group plc.; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading infrastructure services provider is looking for a Scheduler in Salford to support the Inspection, Maintenance, and Testing team. You will be responsible for dispatching works to field staff, resolving client issues, and ensuring compliance with safety standards. The ideal candidate has previous experience in facilities management and excellent Microsoft Office skills. Join a diverse and inclusive company that values the contributions of all its employees while working in a fast-paced environment.

Qualifications

• Experience in facilities management or telecoms for assigning work to engineers.
• Strong computer literacy and familiarity with Microsoft Office.

Responsibilities

• Dispatch and coordinate all works for regional field staff.
• Respond to client issues and update management and WFM tickets.
• Liaise with SPs and ensure safety for dispatch personnel.
• Work with regional dispatchers and sub-contractors for effective operations.
• Update site databases and report inaccuracies.

Skills

Previous experience in a similar role

Excellent knowledge of Microsoft Office

Good eye for detail

Ability to prioritise workload

Ability to work in a fast-paced environment

Job description

As a Scheduler, you'll be working within the Inspection, Maintenance and Testing team, supporting them in ensuring all SLA's are met and first fixes are achieved where possible. Your day to day will include:

• Dispatching and co-ordinating all works for regional field staff, working to SLA's and ensuring a first time fix where possible.
• Responding to client raised issues and liaising with management and updating WFM tickets within the expected timeframes.
• Arrange access and liaise with SP's where required. Ensuring that all engineers dispatched to works are aware access restrictions, site safety requirements and potential hazards in order to prioritise their safety. No personnel to be dispatched to OOB's sites.
• Work with other regional dispatchers, sub-contractors, admin and the management team to ensure effective operation of IMT contracts.
• Site databases to be updated when required and in a timely manner; all inaccuracies to be reported for further investigation.

Qualifications

• You have previous experience in a similar role where work is assigned to engineers either in a facilities management or telecoms environment.
• You have an excellent knowledge of Microsoft Office and are computer literate.
• You have a good eye for detail.
• You have the ability to prioritise work load and work in a fast paced environment.

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. You will also be required to complete an Enhanced Disclosure and Barring Service Check. Applicants with convictions will be treated on a case‑by‑case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us. Some roles may also be subject to further pre‑employment checks.