SC-Cleared Senior Service Designer - Defence Innovation (Hybrid)

Sanderson Government and Defence; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid Working

Professional development & training

Defence projects

Job summary

Sanderson Government and Defence is seeking an SC Cleared Senior Service Designer to join our hybrid delivery teams across Corsham, Bristol and London. You will lead service design across complex programmes, shaping end-to-end services for defence and government customers.

You’ll map journeys, create blueprints, run workshops, and collaborate with researchers, designers and product teams. Active clearance and strong stakeholder skills are essential to influence senior stakeholders and drive

Qualifications

• Active SC Clearance required.
• Strong Service Design experience.
• Experience working within Agile delivery environments.
• Ability to design and improve complex end-to-end services.
• Excellent stakeholder engagement and facilitation skills.
• Strong workshop planning and delivery experience.
• Experience collaborating with User Researchers, Interaction Designers and Content Designers.
• Ability to translate user needs into service improvements.

Responsibilities

• Leading Service Design activities across complex programmes.
• Mapping end-to-end services and identifying opportunities for improvement.
• Producing Service Blueprints, Service Maps and Customer Journeys.
• Facilitating workshops with users, clients and stakeholders.
• Working collaboratively within Agile multidisciplinary teams.
• Helping organisations understand and solve complex service challenges.
• Advocating best practice Service Design approaches.
• Influencing programme and senior stakeholders.

Skills

SC Clearance

Service Design

Agile delivery

End-to-end design

Stakeholder engagement

Workshop delivery

Interdisciplinary collaboration

User researchers & content designers

Job description

Sanderson Government and Defence is seeking an SC Cleared Senior Service Designer to join our hybrid delivery teams across Corsham, Bristol and London. You will lead service design across complex programmes, shaping end-to-end services for defence and government customers.

You’ll map journeys, create blueprints, run workshops, and collaborate with researchers, designers and product teams. Active clearance and strong stakeholder skills are essential to influence senior stakeholders and drive