SC Cleared Senior Service Designer

Sanderson Government & Defence; Corsham; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Salary £60,000

Hybrid Working

Professional Development & Training

Exciting Defence Projects

Collaborative & Supportive Culture

Clear Career Progression

Opportunity to shape meaningful خدمات

Job summary

Sanderson Government & Defence is seeking an SC cleared Senior Service Designer for Corsham/Bristol/London with hybrid work. You will lead service design across complex defence programmes, shaping end-to-end services and tangible improvements for government platforms.

Join multidisciplinary teams to deliver discovery through live operations, champion user-centred design, facilitate workshops, and influence senior stakeholders while advancing your career in a dynamic defence-focused consultancy.

Qualifications

• Active SC Clearance required.
• Strong service design experience.
• Experience working within Agile delivery environments.
• Ability to design and improve complex end-to-end services.
• Excellent stakeholder engagement and facilitation skills.
• Strong workshop planning and delivery experience.
• Experience working alongside User Researchers, Interaction Designers and Content Designers.
• Ability to translate user needs into service improvements.

Responsibilities

• Leading Service Design activities across complex programmes.
• Mapping end-to-end services and identifying opportunities for improvement.
• Producing Service Blueprints, Service Maps and Customer Journeys.
• Facilitating workshops with users, clients and stakeholders.
• Working collaboratively within Agile multidisciplinary teams.
• Helping organisations understand and solve complex service challenges.
• Advocating best practice Service Design approaches.
• Influencing programme and senior stakeholders.

Skills

Service Design

SC Clearance

Agile delivery

Stakeholder engagement

Workshop facilitation

Cross-functional collaboration

Requirements translation

Job description

SC Cleared Senior Service DesignerCorsham / Bristol / London (Hybrid)£60,000 + BenefitsActive SC Clearance RequiredPermanentThe Opportunity

We're working with a growing consultancy delivering complex digital transformation programmes across the Defence sector who are looking to add an experienced SC Cleared Senior Service Designer to their team.

This is an opportunity to work on high-profile programmes that have real-world impact, helping shape and improve services used across critical government and defence environments.

You'll join multidisciplinary teams of Researchers, Designers, Developers and Delivery Professionals, driving service design activity from discovery through to live whilst championing user-centred design principles throughout.

What You'll Be Doing

• Leading Service Design activities across complex programmes
• Mapping end-to-end services and identifying opportunities for improvement
• Producing Service Blueprints, Service Maps and Customer Journeys
• Facilitating workshops with users, clients and stakeholders
• Working collaboratively within Agile multidisciplinary teams
• Helping organisations understand and solve complex service challenges
• Advocating best practice Service Design approaches
• Influencing programme and senior stakeholders

What We're Looking For

• Active SC Clearance
• Strong Service Design experience
• Experience working within Agile delivery environments
• Ability to design and improve complex end-to-end services
• Excellent stakeholder engagement and facilitation skills
• Strong workshop planning and delivery experience
• Experience working alongside User Researchers, Interaction Designers and Content Designers
• Ability to translate user needs into service improvements

Desirable Experience

• Defence
• Central Government
• GDS
• Consultancy
• Digital Transformation Programmes

What's In It For You?

• £60,000 Salary
• Hybrid Working
• Professional Development & Training
• Exciting Defence Projects
• Collaborative & Supportive Culture
• Clear Career Progression
• Opportunity to shape meaningful services

Location

Hybrid working with a mix of remote working and onsite attendance across Corsham, Bristol and London.

Security Clearance

Candidates must hold active SC Clearance to be considered.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.