Salesforce - Technical Architect

ZipRecruiter; Glenmavis; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading telecom tech company in Scotland is seeking a Salesforce Technical Designer to develop tailored solutions within the Salesforce Ecosystem. This role involves driving best practices, managing teams, and improving DevOps processes. The ideal candidate must have extensive experience with Salesforce Digital Commerce and robust software development skills. A hybrid working model is available, with competitive benefits including private healthcare and a generous pension package.

Benefits

Private healthcare

Generous pension package

Discounted mobile and broadband

Onsite gym with recreational options

Qualifications

• Extensive experience with the Salesforce platform, particularly in communications.
• Experience in building scalable software systems and knowledge of OO design patterns.
• Familiarity with Version Control Systems and CI/CD workflows.

Responsibilities

• Partner with product owners to deliver tailored Salesforce solutions.
• Drive best practices and support Salesforce Technical Designers.
• Contribute to DevOps processes and enhancements.

Skills

Salesforce Digital Commerce

Lightning Web Components

Apex

GitLab CI/CD

Tools

SonarQube

ELK

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

What you'll do

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds).
• Drive adoption of best practices and support a community of Salesforce Technical Designers across initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles across the design, development and delivery of changes to the Salesforce platform, working with Communities of Practice to foster continuous improvement and define best practices.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform, leveraging OOTB capabilities and customization where necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Comms Cloud components — OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures.

What you'll bring

• Extensive experience with the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart-based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and event-driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and techniques to avoid performance degradation.
• Knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart-based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principles is advantageous.
• Experience with Version Control Systems and CI/CD workflows (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX and SFDX. Knowledge of SonarQube or other static code analysis tools and ELK or Splunk for log analysis is beneficial.

Team overview

UK&I Technology — Ground-breaking projects. Innovative tech. Top innovation. You’ll work across technology projects that drive Sky’s TV, broadband, mobile and Sky Connect services, delivering technology roadmaps that support UK and Ireland businesses and Sky Glass-focused customer innovations. You’ll design, develop and deliver digital services for millions of customers.

The rewards

There are many perks when you join Sky. Here’s a taste:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later in the recruitment process.

Your office space

Livingston Watermark House. Our lively campus is a short journey from Livingston South station. Onsite parking is available; there’s a subsidised canteen and an onsite gym with options to play pool or table tennis.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place to explore what if, how far, and what next. We believe in better, and we back you all the way.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. Depending on the role and any convictions, we might have to withdraw the offer.