Salesforce Solution Architect

ZipRecruiter; Ballingry; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading telecom service provider is seeking a passionate Salesforce Solutions Architect to enhance their Salesforce applications. This role involves delivering tailored solutions, managing a team, and driving best practices in a hybrid working approach. Benefits include competitive rewards, private healthcare, and opportunities for innovation in a supportive environment.

Benefits

Private healthcare

Generous pension package

Discounted mobile and broadband

Qualifications

• Extensive experience with Salesforce Digital Commerce and Comms Cloud.
• Experience in design and development across the Salesforce platform.
• Knowledge of performance considerations for Salesforce core and Comms Cloud.

Responsibilities

• Deliver tailored solutions across the Salesforce Ecosystem to meet business requirements.
• Drive adoption of best practices and manage Salesforce developers.
• Improve DevOps processes and support cross-functional agile teams.

Skills

Salesforce Digital Commerce

Lightning Web Components

APEX

REST APIs

Scrum

Tools

GitLab CI/CD

SonarQube

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all here at Sky.

Are you a motivated Salesforce Solutions Architect who is passionate about Cloud and application architecture? Do you have expert knowledge of Salesforce products and are you looking to get involved at the onset of a new platform and have the chance to really make an impact?

Responsibilities

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce Ecosystem to support and realise business requirements. (Sales, Service, Communications, Experience and Marketing Clouds)
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across Communities of Practice to foster a culture of continuous improvement and to define and implement best practices.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform following best practices, leveraging out-of-the-box capabilities and customization when necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, APEX, APIs, and Cloud components such as OmniScripts, Omnistudio products and Integration Procedures.

Qualifications

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Components, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns. Knowledge of TOGAF principles would be advantageous.
• Experience with Version Control Systems and Continuous Integration/Delivery (GitLab CI/CD, Jenkins) using Vlocity Build tool or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would be beneficial.

Team and environment

UK&I Technology — Ground-breaking projects. Innovative tech. Top innovation. You’ll work across technology projects that drive Sky’s TV, broadband, mobile and Sky Connect services, delivering technology roadmaps for Sky’s UK and Ireland businesses with a focus on customer innovations for Sky Glass.

Rewards and working style

The rewards: Sky Q, Sky Glass at an exclusive rate, a generous pension package, private healthcare, discounted mobile and broadband, and Sky VIP rewards and experiences. We’ve embraced hybrid working and split time between offices and home, with details provided later in the recruitment process.

Your office space

Livingston Watermark House. A campus with easy access to Livingston South station, onsite parking, subsidised canteen, and an onsite gym with leisure facilities.

We’d love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. If you believe in better, we’ll back you all the way. Note: If your application is successful, a criminal record check may be required, and certain convictions could affect the offer.