Salesforce Managed Service Consultant

Mason Frank International; Remote; GBP 60,000 - 70,000; Full time

Job summary

A premier consulting firm based in London is seeking a Managed Service Consultant to deliver high-quality Salesforce solutions. This fully remote role involves leading customer engagements, scoping requirements, and collaborating with teams for successful project delivery. Ideal candidates will have strong Salesforce consulting experience, excellent communication skills, and a commitment to high-quality delivery. A competitive salary between £60,000 - £70,000 is offered for this permanent position.

Qualifications

• Transforming business requirements into scalable Salesforce solutions.
• Leading projects in an agile environment.
• Building trust with clients through effective communication.

Responsibilities

• Deliver Salesforce solutions owning the design and deployment.
• Engage with customers in workshops and sprint sessions.
• Document requirements and create solution designs.

Skills

Salesforce consulting experience

Agile project delivery

Communication skills

Relationship management

Problem-solving skills

Problem-solving

Job description

Overview

Make your mark in a purpose-driven team by joining our client's team as a Managed Service Consultant. Our client is an excellent consulting partner based in London, specialising in the Non-profit sector. This permanent position is fully remote.

Responsibilities

• Deliver high quality Salesforce solutions using an agile, sprint-based approach, owning solution design, configuration, and deployment end to end.
• Lead customer engagement through workshops, sprint ceremonies, and solution playback sessions, acting as a trusted advisor throughout delivery.
• Scope and document customer requirements, producing clear solution designs, estimates, and user stories aligned to business goals, budget, and scalability.
• Collaborate with internal teams to ensure successful delivery, quality assurance, accurate time management, and effective handover to support.
• Support customer retention and growth by demonstrating value, contributing to renewals, and identifying opportunities for expanded engagement.

Qualifications

• Strong Salesforce consulting experience, with the ability to translate business requirements into scalable, well-designed solutions.
• Proven experience delivering projects in an agile environment, confidently leading workshops, ceremonies, and customer discussions.
• Excellent communication and relationship management skills, with the ability to build trust and act as a valued advisor to customers.
• Strong time management and problem-solving skills, with attention to detail and a commitment to high quality delivery.
• Experience in the Non-profit sector is desirable, but not essential.

Compensation

Competitive salary between £60,000 - £70,000. If you are ready to work closely with senior stakeholders, in a role that combines hands on Salesforce expertise with key customer engagement and strategic input, we encourage you to apply for this exciting opportunity