Sales Support Executive

Axon Moore; Rishton; On-site; GBP 26,000 - 28,000; Full time

Job summary

A growing business in Rishton seeks a Customer Service & Sales Support Executive to manage customer inquiries, prepare quotations, and provide administrative support. This full-time role offers a salary of £26K to £28K and opportunities for career development within a supportive team culture, emphasizing relationship-building and effective communication.

Benefits

25 days holiday plus 8 bank holidays

Pension scheme after probation

Free on-site parking

Qualifications

• Previous experience in customer service, ideally with exposure to sales.
• Confident and professional communication skills.
• Ability to work independently and in a team.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Prepare quotations and process purchase orders.
• Build and maintain lasting relationships with customers.

Skills

Customer service experience

Strong communication skills

Proactive and motivated

Microsoft Office proficiency

Relationship-building

Tools

Microsoft Outlook

Microsoft Excel

Job description

Overview

Customer Service & Sales Support Executive, Blackburn (£26K to £28K). Full-time | Permanent | Immediate Start | Supportive Team and Career Development

This is a fantastic opportunity for someone who enjoys combining customer service with sales support and administration. You will be joining a successful, growing business with a strong reputation in its sector. The role offers stability, development, and the chance to grow your career as the company continues to expand.

Key Responsibilities

• Act as the first point of contact for customer enquiries by phone and email, providing a professional and approachable service


• Prepare quotations, process purchase orders, and ensure accurate documentation


• Build and maintain lasting relationships with customers to encourage repeat business


• Liaise with suppliers and book couriers to ensure seamless delivery processes


• Oversee the packaging and completion of orders


• Provide administrative support to the wider sales and operations teams

What We Offer

• A supportive and collaborative team culture where people are valued


• Genuine variety in your day-to-day work


• Clear progression routes within the business for those who want to develop


• Regular reviews to ensure your contribution is recognised and rewarded


• A secure role within a business that continues to invest in people and operations

Candidate Profile

• Previous experience in customer service, ideally with some exposure to sales or sales support


• Strong communication skills with a confident, professional manner


• Motivated, proactive, and able to work both independently and within a team


• Competent user of Microsoft Office, particularly Outlook and Excel


• Relationship-focused with the ability to build strong rapport with colleagues and clients alike

Benefits

• Salary £26K to £28K per annum (depending on experience)


• 25 days holiday plus 8 bank holidays


• Pension scheme after probation


• Free on-site parking and modern office facilities


• Monday to Friday, 9am to 5pm (30-minute lunch, fully office based)

How to Apply

Please send your CV to for more details.