Sales Support Administrator — Customer Care & Orders

Spider Web Recruitment Ltd; Lowestoft; On-site; GBP 34,000; Full time

Job summary

A fast-growing company in Lowestoft is seeking a Sales Support Administrator to support the Sales Team. The successful candidate will deliver excellent customer service, manage after-sales inquiries, and process sales orders using CRM systems. Ideal applicants are organized and possess strong IT skills. The role offers a competitive salary of £34,000 per annum with additional benefits such as a retirement plan and company lunches four days a week.

Benefits

Competitive Salary

31 days holiday

Pension scheme

Company lunches

Employee Assistance Program

Qualifications

• Experience in a customer-focused environment is highly advantageous.
• Experience managing multiple tasks under pressure.
• Confident use of email, CRM systems, and spreadsheets.

Responsibilities

• Deliver excellent customer service and after-care support.
• Process sales orders accurately and maintain daily invoice spreadsheets.
• Provide absence cover for other Sales Support areas when required.

Skills

Communication skills

Time management

IT skills

Customer service

Tools

CRM systems

Spreadsheets

Databases

Job description

A fast-growing company in Lowestoft is seeking a Sales Support Administrator to support the Sales Team. The successful candidate will deliver excellent customer service, manage after-sales inquiries, and process sales orders using CRM systems. Ideal applicants are organized and possess strong IT skills. The role offers a competitive salary of £34,000 per annum with additional benefits such as a retirement plan and company lunches four days a week.