Sales Support Administrator

Alma Personnel; Sutton Coldfield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Alma Personnel is seeking a busy, varied Sales Support Administrator to assist the Sales Manager and Account Managers. The role requires highly organised and proactive individuals who can thrive in a fast-paced environment and manage multiple priorities.

You will handle orders and quotations, maintain accurate records, liaise with customers, monitor stock and pricing, and provide day-to-day admin support to the accounts team. Strong MS Office skills are essential, with Canva as a desirable bonus.

Qualifications

• Experience in sales administration or sales support is essential.
• Organised, proactive and accurate with excellent attention to detail.
• Excellent written and spoken communication; team player.

Responsibilities

• Support the sales team.
• Process and manage orders.
• Maintain administration and documentation.
• Prepare customer quotations.
• Liaise with customers.
• Monitor product availability and pricing.
• Follow up on quotes and orders.
• Assist with day-to-day administrative support and account management.

Skills

Sales administration

Attention to detail

Team communication

Verbal & written communication

Tools

Microsoft Excel

PowerPoint

Canva

Job description

This busy and varied role provides essential support to the Sales Manager and Account Managers, encompassing a wide range of sales, administrative and customer-focused responsibilities. The successful candidate will be highly organised, proactive and confident working in a fast-paced environment, with the ability to manage multiple priorities effectively.

Key responsibilities include supporting the sales team, processing and managing orders, maintaining accurate administration and documentation, preparing customer quotations, liaising with customers, monitoring product availability, ensuring pricing and stock information is updated, following up on quotes and orders and assisting with day-to-day administrative support and account management.

Skills and Experience

• Previous sales administration, sales support, customer service or administration experience essential
• A proactive and organised administrator with excellent attention to detail and accuracy
• A team player with strong communication skills, verbal and written
• Microsoft Office, particularly excel and powerpoint
• Canva - desirable