Sales Administrator

Get Recruited Ltd; Stretford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Get Recruited Ltd in Manchester is seeking a Sales Administrator/Coordinator to join an established business with a busy order book. You will manage the sales order process from initial enquiry to delivery, liaising with merchandising, warehouse, distribution and quality control to ensure delivery targets are met and customers receive excellent service.

The role requires strong organisation, initiative and the ability to prioritise in a fast-paced environment.

Qualifications

• Experience in sales administration or customer service is beneficial.
• Strong organisational skills and ability to prioritise in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Handle incoming customer calls and enquiries.
• Process and manage customer sales orders from enquiry to delivery.
• Coordinate with internal departments to ensure orders and deliveries are on track.
• Build relationships with existing account customers and promote products over the phone.

Skills

Customer service

Organisational skills

Telephone communication

Proactive

Tools

Sage

Job description

Sales Administrator
Manchester - Office Based
Up to £30,000

The Role:

We are recruiting for an established and successful business looking to add a Sales Administrator / Coordinator to their team due to continued growth and a busy order book. This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service. The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.

Key Responsibilities:

• Handling incoming customer calls and enquiries
• Processing and managing customer sales orders
• Liaising with internal departments to coordinate orders and deliveries
• Building relationships with existing account customers
• Promoting products over the telephone to help generate and increase business
• Providing a high standard of customer service throughout the order process
• Completing general administration and office duties to support the smooth running of the sales department

The Person:

• Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
• You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
• Experience using Sage would be advantageous but is not essential
• Excellent verbal and written communication skills
• A confident and professional telephone manner

We are an equal opportunities employer