Sales Support Administrator

Alma Personnel; Birmingham; On-site; GBP 21,000 - 28,000; Full time

Job summary

Alma Personnel is recruiting for a busy Sales Support Administrator to assist the Sales Manager and Account Managers in a fast-paced environment. You will handle orders, quotations, and day-to-day admin, ensuring accuracy and timely communication with customers.

The role requires proactive, organized individuals with strong communication skills and a keen eye for detail. You will coordinate with colleagues to maintain up-to-date pricing, stock information, and customer records while providing

Qualifications

• Previous sales administration or sales support experience required.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Team player who works well in a fast-paced environment.

Responsibilities

• Support the sales team with orders, quotes and admin.
• Process and manage orders and maintain documentation.
• Prepare customer quotations and liaise with customers.
• Monitor product availability and update pricing/stock info.
• Provide day-to-day administrative support and account management.

Skills

Sales administration

Sales support

Customer service

Administration

Attention to detail

Tools

Microsoft Office

Excel

PowerPoint

Canva

Job description

This busy and varied role provides essential support to the Sales Manager and Account Managers, encompassing a wide range of sales, administrative and customer-focused responsibilities. The successful candidate will be highly organised, proactive and confident working in a fast-paced environment, with the ability to manage multiple priorities effectively.

Key responsibilities include supporting the sales team, processing and managing orders, maintaining accurate administration and documentation, preparing customer quotations, liaising with customers, monitoring product availability, ensuring pricing and stock information is updated, following up on quotes and orders and assisting with day-to-day administrative support and account management.

Skills and Experience

• Previous sales administration, sales support, customer service or administration experience essential
• A proactive and organised administrator with excellent attention to detail and accuracy
• A team player with strong communication skills, verbal and written
• Microsoft Office, particularly excel and powerpoint
• Canva - desirable