Sales & Service Manager — Lead Store Excellence

Clarks; Oldham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading footwear retailer in the UK is seeking a Deputy Store Manager to oversee store operations, inspire a team, and deliver exceptional customer service. With a focus on career development and employee wellbeing, this role offers competitive benefits including flexible leave, discounts, and access to education grants. If you have a proven background in retail and are looking to advance your career in a supportive environment, we would love to hear from you.

Benefits

Store performance bonus

Free shoes

Clarks discount

Education grants

Employee assistance programme

Generous holiday allowance

Company pension scheme

Qualifications

• Proven experience in retail.
• Excellent communication skills.
• Ability to inspire and lead a team.

Responsibilities

• Manage shop floor operations and team performance.
• Provide excellent customer service and resolve issues.
• Support merchandising and team training.

Skills

Customer service

Retail communication

Team leadership

Retail IT

Job description

A leading footwear retailer in the UK is seeking a Deputy Store Manager to oversee store operations, inspire a team, and deliver exceptional customer service. With a focus on career development and employee wellbeing, this role offers competitive benefits including flexible leave, discounts, and access to education grants. If you have a proven background in retail and are looking to advance your career in a supportive environment, we would love to hear from you.