Sales & Service Associate

Jewells; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Reading is seeking a Full-Time Sales & Service Associate to engage with customers, assist with jewellery styling, and perform piercings after receiving training. The ideal candidate should be passionate about jewellery and fashion, with a sales-driven personality, and be available for flexible hours that include evenings and weekends. This role offers a competitive salary, training, and several perks, including a birthday day off.

Benefits

Competitive salary and commission

Fully paid piercing training

Jewellery allowance

Team discounts

Career growth opportunities

Birthday day off

Qualifications

• Full-time availability, including evenings and weekends.
• Willingness to be trained as an accredited piercer.
• Ability to thrive in a busy retail environment.

Responsibilities

• Assist customers with jewellery styling and sales.
• Deliver safe, professional piercings after training.
• Drive sales and meet KPIs.
• Manage customer appointments and aftercare.

Skills

Sales-driven personality

Passionate about jewellery and fashion

Ability to build connections

Positive team player

Job description

Oracle, Reading – FULL TIME / ONSITE

At JEWELLS, we believe jewellery should be fun, expressive, and all about YOU.

We’re looking for a Full-Time Sales & Service Associate (40 hours per week)to join our team. You’ll be right at the heart of the action—styling customers on the shop floor, creating personalised piercing experiences in our studio and making every visit memorable.✨

No piercing experience? No worries! We’ll give you full, accredited training to become a certified piercer. What we’re really after is someone who loves people, thrives in a busy retail space, and brings plenty of energy to the team.

What You’ll Be Doing:

• Style & sell – Assist customers with discovering their perfect jewellery and create stacks they’ll love.
• Pierce with care – Deliver safe, professional piercings (don’t worry, we’ll train you up!).
• Make it personal – Build connections, give styling advice, and make every visit feel special.
• Hit those goals – Drive sales and KPIS to enjoy being rewarded when you and the team succeed.
• Keep it smooth – Manage appointments, guide customers through aftercare, and keep our store looking fab.

What We’re Looking For:

• Someone who’s passionate about jewellery, fashion, and people.
• A confident, sales-driven personality who enjoys hitting targets.
• A fast learner, open to training and excited to become an accredited piercer.
• Full-time availability (40 hours a week), including evenings and weekends.
• A positive team player who thrives in a busy, fun retail environment.

Why You’ll Love Working With Us:

• Competitive salary + commission.
• Fully paid, accredited piercing training (we’ll set you up for success!).
• Jewellery allowance, team discounts, and team competitions.
• Career growth in a fast-expanding global brand.
• A birthday day off—because everyone deserves to sparkle on their big day.