Sales Representative

Adecco; Motherwell; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency is looking for an Internal Sales Representative in Newhouse. This role requires strong communication skills and experience in sales or customer service. Responsibilities include managing sales inquiries, quoting customers, and ensuring timely order delivery. Ideal candidates will be organized, proactive, and customer-focused, contributing to a collaborative team environment. The position offers around £28,000 per annum with excellent benefits including pension and health cover.

Benefits

Pension: Auto-enrolment at 4%, matched by the company up to 5%

Life cover: 3x basic salary

Westfield Health medical cover

Free onsite parking

Annual health checks

Christmas savings scheme

Cycle to Work & Electric Car salary sacrifice schemes

Qualifications

• Strong communication and negotiation skills.
• Experience in a sales or customer service environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with CRM systems, Power Pricing tools, and SAP/ARMA is desirable.
• A proactive, organised, and customer-focused approach.

Responsibilities

• Respond to customer enquiries and generate quotes using Power Pricing tools.
• Build and maintain strong relationships with customers.
• Liaise with Production and Transport teams to ensure timely delivery.
• Track open quotes and follow up with customers.
• Work closely with Accessory Sales, Contracts, and Pricing teams.

Skills

Strong communication skills

Negotiation skills

Customer-focused approach

Experience in sales or customer service environment

Proficiency in Microsoft Office

Tools

Microsoft Office

CRM systems

Power Pricing tools

SAP/ARMA

Job description

Internal Sales Representative - NewHouse, Motherwell ML1 5SE

Location: Lichfield Salary: Around £28,000 per annum Hours: 40 hours per week, Monday to Friday (8:30am - 5:00pm, with a 30-minute unpaid break) Holidays: 25 days annual leave + bank holidays + up to 2-week Christmas shutdown

Benefits:

• Pension: Auto-enrolment at 4%, matched by the company up to 5%
• Life cover: 3x basic salary (while contributing to the pension scheme)
• Westfield Health medical cover
• Free onsite parking
• Annual health checks
• Christmas savings scheme
• Cycle to Work & Electric Car salary sacrifice schemes

About the Role

We are looking for a motivated and commercially aware Internal Sales Representative to join our team in Newhouse. This is a fantastic opportunity for someone with strong communication skills and a customer-first mindset to play a key role in driving sales, building client relationships, and supporting the wider commercial team.

You'll be responsible for managing lower-volume sales enquiries, quoting customers using our Power Pricing system, and ensuring smooth coordination from order to delivery. You'll also promote additional products and services, resolve customer issues, and contribute to the overall success of the sales function.

Key Responsibilities

• Sales & Quoting: Respond to customer enquiries and generate quotes using Power Pricing tools, Negotiate prices within set guidelines and secure orders, Promote additional products and value-added services, Post won quotes/orders to ARMA Customer Relationship Management
• Build and maintain strong relationships with new, existing, and lapsed customers, Provide timely responses to queries and complaints, Log and manage customer feedback and complaints in CRM, Coordinate site visits where appropriate
• Order & Delivery Coordination: Liaise with Production and Transport teams to ensure timely delivery, Manage delivery schedules and documentation, Monitor and update scheduling systems
• Quote & Pipeline Management: Track open quotes and follow up with customers, Maintain accurate records in Power Pricing and CRM, Analyse quote win rates and pricing performance
• Collaboration & Communication: Work closely with Accessory Sales, Contracts, and Pricing teams, Share market and customer insights to support business strategy, Support ad hoc projects and attend meetings as required

What You'll Need

• Strong communication and negotiation skills
• Experience in a sales or customer service environment
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Familiarity with CRM systems, Power Pricing tools, and SAP/ARMA (desirable)
• A proactive, organised, and customer-focused approach

Why Join Us?

This is more than just a sales role - it's a chance to be part of a collaborative, forward-thinking team where your ideas and contributions are valued. With excellent benefits, a supportive environment, and opportunities to grow, this is a great next step in your career.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.