Sales Relationship Manager

Focus Resourcing; Caerphilly; On-site; GBP 35,000 - 43,000; Full time

Job summary

A dynamic recruitment agency in the United Kingdom is seeking a Sales Relationship Manager to build and maintain customer relationships while achieving sales targets. This hybrid role offers a competitive salary of £35,000 plus £7,500 OTE. The ideal candidate will excel at engaging with customers and managing a sales pipeline, all while enjoying supportive company benefits including holidays, a refer-a-friend scheme, and more.

Benefits

21 days holidays increasing to 25

Purchase Holiday Scheme

Refer a Friend Scheme

Profit Scheme

On site Parking

Sick Pay

Employee Assistance Program

Bonus

Qualifications

• Proven ability to build and maintain relationships.
• Strong negotiation and customer service skills.
• Experience in sales pipeline management.

Responsibilities

• Drive revenue generation and meet sales targets.
• Secure and onboard new accounts.
• Maintain and develop excellent working relationships.

Skills

Relationship building

Negotiation skills

Customer service skills

Sales pipeline management

Attention to detail

Effective communication

Job description

Sales Relationship Manager - Hybrid Role

Are you a natural relationship builder with a knack for sales? This dynamic role offers the perfect blend of home and office working, allowing for flexibility and a balanced lifestyle. With a competitive salary of £35,000 per annum plus a £7,500 on-target earnings (OTE), this position is designed for those who thrive in a collaborative and customer-centric environment.

Role Overview

The Sales Relationship Manager will focus on engaging with customers through a meticulously curated pipeline, which includes marketing leads, lapsed customers, and those whose spending has decreased. The role is pivotal in nurturing and maintaining robust customer relationships, ensuring a seamless onboarding process before handing over to the relevant Sales Manager.

Key Responsibilities

• Drive revenue generation and meet sales targets by managing marketing-qualified leads, referrals, and re‑engaging lapsed customers.
• Secure and onboard new accounts, collaborating with the relevant manager for ongoing account management.
• Maintain and develop excellent working relationships with customers and colleagues.
• Work closely with the Customer Experience Manager, National Account Manager, and Internal Account Managers.
• Book appointments for Business Development Managers (BDMs) for new business only.
• Record all actions in the ERP system.

Skills and Experience

• Proven ability to build and maintain relationships.
• Strong negotiation and customer service skills.
• Experience in sales pipeline management.
• Ability to meet monthly call targets.
• Exceptional attention to detail and accuracy.
• Effective and timely communication with customers, colleagues, and departments.

Benefits

• Holidays 21 days until the end of this year - Jan 1st entitlement increase to 25 days.
• Purchase Holiday Scheme - you can purchase up to 3 days.
• Refer a Friend Scheme.
• Profit Scheme.
• On site Parking.
• Sick Pay.
• EAP.
• Bonus.

This role is ideal for someone who excels in a target-driven environment but values the importance of building meaningful relationships over simply making calls. If you possess the skills and experience outlined above and are ready to take on a rewarding and challenging role, this could be the perfect next step in your career. Embrace the chance to grow professionally while contributing to a supportive and forward-thinking team.