Sales Ops Manager: Drive Process Excellence (Hybrid)

Remote Genie; Luton; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

BDA Inc. is seeking a Sales Operations Manager to lead a high-performing team in a fast-paced environment. You will drive operational excellence, optimize processes, and collaborate with Sales to improve efficiency and customer experience.

The role combines leadership with analytics, requiring a strong track record in Sales Operations and a commitment to developing talent within the team.

Qualifications

• 5+ years of experience managing a team of 10 or more employees.
• 5+ years of experience in Sales Operations, Sales, or Customer Service Management.
• Proven track record of driving operational improvements, leading process optimizations, and executing strategic initiatives.
• Experience utilizing data analytics and reporting tools to support business decisions and drive efficiency.
• University degree preferred but not required.

Responsibilities

• Oversee day-to-day operations of the sales operations team to ensure resources are used effectively and in alignment with policies.
• Analyze KPIs and operational trends to make data-driven decisions that support business objectives.
• Implement and refine processes that enhance efficiency, accuracy, and team productivity.
• Collaborate with cross-functional teams to drive alignment between Sales Operations, Sales, and other business units.
• Act as a primary problem solver, identifying bottlenecks and implementing solutions to improve workflow.
• Lead execution of strategic initiatives and key company goals, ensuring timely implementation.
• Build strong relationships with Account Managers and Sales Directors, acting as a trusted partner in delivering operational excellence.
• Maintain a pulse on industry trends and best practices to elevate Sales Operations.

Skills

Growth Mindset

Solution-Oriented

Professional Maturity

Adaptability to Change

Strong Leadership & People Management

Time Management & Prioritization

Attention to Detail & Quality of Work

Customer-Centric Approach

Technical Proficiency

Education

University degree

Tools

Salesforce

Microsoft Office Suite

Excel

Tableau

Job description

BDA Inc. is seeking a Sales Operations Manager to lead a high-performing team in a fast-paced environment. You will drive operational excellence, optimize processes, and collaborate with Sales to improve efficiency and customer experience.

The role combines leadership with analytics, requiring a strong track record in Sales Operations and a commitment to developing talent within the team.