Sales Operations Lead — Hybrid (Luton)

BDA; Luton; Hybrid; GBP 46,000 - 48,000; Full time

Job summary

BDA Inc. is seeking a Sales Operations Supervisor based in Luton, UK. The role leads the Sales Operations team, optimizing processes, coaching staff, and aligning with Sales Leaders to drive performance. Onsite during probation with hybrid flexibility post-probation.

The ideal candidate brings growth mindset, strong organizational skills, and proficiency with Salesforce and Microsoft Office tools to support data-driven decision making.

Qualifications

• 1–2 years of experience in Sales Operations or a similar role.
• 1–2 years of leadership experience managing a team of three or more employees.
• Experience with CRM/ERP systems (Salesforce and Oracle E-Business Suite preferred).
• Proven ability to coach and develop a high‑performing team.

Responsibilities

• Oversee daily operations of the Sales Operations team to ensure optimal resource use and adherence to policies.
• Drive process improvements to enhance efficiency, accuracy, and team performance.
• Utilize reporting platforms to analyze trends and provide data-driven insights.
• Act as primary contact for Account Managers and Operations teams to ensure collaboration.
• Provide mentorship and performance feedback to meet/exceed expectations.

Skills

Growth Mindset

Solution Focused

Professional Maturity

Adaptable to Embrace Change

Time Management

Organized

Quality of Work

Customer Service Oriented

Technical Proficiency

Sales Oriented

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Oracle E-Business Suite

Job description

BDA Inc. is seeking a Sales Operations Supervisor based in Luton, UK. The role leads the Sales Operations team, optimizing processes, coaching staff, and aligning with Sales Leaders to drive performance. Onsite during probation with hybrid flexibility post-probation.

The ideal candidate brings growth mindset, strong organizational skills, and proficiency with Salesforce and Microsoft Office tools to support data-driven decision making.