Sales Operations Lead: Process Excellence & Team Growth

SwagUp; Luton; Hybrid; GBP 46,000 - 48,000; Full time

Job summary

BDA Inc. in the United Kingdom is seeking a Sales Operations Supervisor to drive operational excellence within the Sales Operations team.

You will partner with Sales Leaders to ensure efficient processes, accuracy, and data-driven decision-making, coaching a team of coordinators, and aligning KPIs with business goals. Based in Luton, this role starts onsite during probation, with a flexible hybrid schedule after, including four days in the office and one day remote.

Qualifications

• Time management and prioritization to juggle multiple priorities.
• Organized, structured approach to documentation and process management.
• Attention to detail to ensure accurate order processes and high standards.
• Customer-focused mindset with empathy and clear communication.
• Proficient in industry tools for data analysis and reporting.
• Sales-oriented mindset to influence decisions and drive results.

Responsibilities

• Oversee daily operations of the Sales Operations team, ensuring optimal resource use and policy adherence.
• Drive process improvements to improve efficiency, accuracy, and team performance.
• Utilize reporting platforms to analyze trends and support data-driven objectives.
• Act as primary liaison with Account Managers and Operations teams for seamless collaboration.

Skills

Time Management

Organized

Quality of Work

Customer Service

Technical Proficiency

Sales Oriented

Tools

Salesforce

Oracle E-Business Suite

Microsoft Office

Job description

BDA Inc. in the United Kingdom is seeking a Sales Operations Supervisor to drive operational excellence within the Sales Operations team.

You will partner with Sales Leaders to ensure efficient processes, accuracy, and data-driven decision-making, coaching a team of coordinators, and aligning KPIs with business goals. Based in Luton, this role starts onsite during probation, with a flexible hybrid schedule after, including four days in the office and one day remote.