Sales Office Administrator

AF Switchgear Ltd; Sutton-in-Ashfield; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Programme

BUPA Private Medical Care

Service-related Annual leave up to 24-

26 days annual leave

Bank Holidays

Holiday buy

Cycle to work

Company sick pay

Job summary

AF Switchgear Ltd in Sutton-in-Ashfield is seeking an administrator to support the Sales Team. You will log enquiries, record details in the estimating system, prepare quotation folders and handle general office duties.

The role requires strong IT and MS Office skills, accuracy with data, and the ability to work both independently and as part of a team. You will join a team with benefits including EAP, Private Medical, and generous annual leave.

Qualifications

• Strong administration, communication and organisation skills.
• Confident with IT, email and Microsoft Office.
• Good numerical and data-entry skills, with attention to detail.
• Minimum of GCSE English & Maths (Level 4 / Grade C).
• Able to prioritise and meet deadlines.
• Works well independently and as part of a team.
• Positive attitude and willing to learn.

Responsibilities

• Log new enquiries as they arrive, either by post or via e-mail.
• Record details of new enquiries on to the estimating system.
• Print all relevant documentation.
• Create quote folder and place appropriate printed information into folder.
• Act as general point of contact for the Sales/Estimating Office for enquirers that do not request a specific member of the office, take appropriate messages and if necessary, make arrangements for the appropriate member of the sales team to call the customer back.
• Take calls on behalf of colleagues who are either not at their desk or otherwise engaged.
• When requested make follow up calls to customers to check they have received our quotations and obtain feedback for the sales team.
• Assist with updating the estimating system including amending the database when new supplier prices are received and or discount structures change.
• Assist sales / estimating engineers with the preparation of quotations, completion of customer documents & compliance schedules.
• Assist with building new estimating kits.
• Prepare duplicate quotations already completed by an individual estimating engineer followed by the e-mailing process to the customers and the filing of copy quotations into the quotation folder.
• Carry out general clerical and other duties including scanning, copying, typing and liaison with CSD on behalf of the sales team as required.
• Attend meetings as required/requested.
• Responsibility for complying with and implementing the Business management system within their area of activity.

Skills

Strong administration

Communication

Organisation skills

IT skills

MS Office

Data-entry

Attention to detail

Prioritisation

Teamwork

Willingness to learn

Education

GCSE English & Maths (Level 4 / Grade C)

Tools

Microsoft Office

Job description

To provide administration support to the Sales Team.

Reporting to the Sales Estimating Director, the role will include, but is not exclusive to:

• Log new enquiries as they arrive, either by post or via e-mail.
• Record details of new enquiries on to the estimating system.
• Print all relevant documentation.
• Create quote folder and place appropriate printed information into folder.
• Act as general point of contact for the Sales/Estimating Office for enquirers that do not request a specific member of the office, take appropriate messages and if necessary, make arrangements for the appropriate member of the sales team to call the customer back.
• Take calls on behalf of colleagues who are either not at their desk or otherwise engaged
• When requested make follow up calls to customers to check they have received our quotations and obtain feedback for the sales team.
• Assist with updating the estimating system including amending the database when new supplier prices are received and or discount structures change.
• Assist sales / estimating engineers with the preparation of quotations, completion of customer documents & compliance schedules.
• Assist with building new estimating kits.
• Prepare duplicate quotations already completed by an individual estimating engineer followed by the e-mailing process to the customers and the filing of copy quotations into the quotation folder.
• Carry out general clerical and other duties including scanning, copying, typing and liaison with CSD on behalf of the sales team as required.
• Attend meetings as required/requested.
• Responsibility for complying with and implementing the Business management system within their area of activity.

Essential Qualifications / Experience:

• Strong administration, communication and organisation skills
• Confident with IT, email and Microsoft Office
• Good numerical and data-entry skills, with attention to detail
• Minimum of GCSE English & Maths (Level 4 / Grade C)
• Able to prioritise and meet deadlines
• Works well independently and as part of a team
• Positive attitude and willing to learn

Working hours:

Total Hours: 37.50

Monday to Thursday (start / finish time):

07:30 – 09:00 and 16:15 – 17:45

Friday (start / finish time):

07:30 – 08:30 and 12:00 – 13:00

• Employee Assistance Programme
• BUPA Private Medical Care
• Service-related Annual leave up to 24- 26 days, plus Bank Holidays
• Holiday buy
• Cycle to work
• Company sick pay