Sales Administrator

Baker and Baker Recruitment Limited; Southam CP; On-site; GBP 25,000 - 27,000; Full time

Job summary

Baker and Baker Recruitment Limited is seeking a motivated Sales Administrator / Sales Co-ordinator in Southam to support the growing sales team and deliver outstanding customer experiences. The role focuses on sales administration, customer support, lead management and co-ordination, with a clear progression path into a Sales Executive role.

You will need excellent communication, strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Previous experience in administration, sales support or coordination.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Confident verbal and written communication skills.
• Good IT skills, including Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and willingness to learn.
• Strong customer-focused approach.

Responsibilities

• Provide administrative support to the sales team.
• Prepare and issue customer quotations, proposals and sales documentation.
• Process customer enquiries and ensure timely responses.
• Maintain accurate records within the CRM system.
• Update sales reports, customer databases and pipeline information.
• Support the management of customer accounts and ongoing opportunities.
• Assist with order processing and liaise with internal departments to ensure smooth project delivery.
• Act as a first point of contact for customer enquiries (Website/Social Media/Phone).
• Build positive relationships with customers and suppliers.
• Ensure customer information is kept accurate and up to date.
• Follow up quotations and customer enquiries to generate opportunities.
• Assist the sales team in maintaining high levels of customer satisfaction.

Skills

Administration

Sales support

Customer service

Coordination

Organisational skills

Time management

Attention to detail

Communication

MS Office

Multi-priority management

Tools

Microsoft Office

Job description

Sales Administrator / Sales Co-ordinator

Location: Southam

37.5 Hours per week

Salary: £25k to £27k per annum (Depending on experience)

About the Role

We are seeking a motivated and organised Sales Administrator / Sales Co-ordinator to support our Client's growing sales team and help deliver an outstanding customer experience.

This is an excellent opportunity for an ambitious individual looking to build a long-term career in sales. Initially, the role will focus on sales administration, customer support, lead management and sales co-ordination activities. As experience, product knowledge and commercial skills develop, the successful candidate will have a clear progression path into a Sales Executive role.

We are looking for someone with great communication skills, strong attention to detail and a genuine desire to develop within a sales environment.

Key Responsibilities

Sales Support & Administration

• Provide administrative support to the sales team.
• Prepare and issue customer quotations, proposals and sales documentation.
• Process customer enquiries and ensure timely responses.
• Maintain accurate records within the CRM system.
• Update sales reports, customer databases and pipeline information.
• Support the management of customer accounts and ongoing opportunities.
• Assist with order processing and liaise with internal departments to ensure smooth project delivery.

Customer Service & Relationship Management

• Act as a first point of contact for customer enquiries (Website/Social Media/Phone)
• Build positive relationships with customers and suppliers.
• Ensure customer information is kept accurate and up to date.
• Follow up quotations and customer enquiries to generate opportunities.
• Assist the sales team in maintaining high levels of customer satisfaction.

Business Development Support

• Research potential customers and market opportunities.
• Identify and qualify new leads.
• Book appointments for the sales team where appropriate.

Team Support

• Work closely with sales, operations and management teams.
• Attend team meetings and contribute ideas for process improvements.
• Support exhibitions, events and customer visits when required.

Skills & Experience

Essential

• Previous experience in an administration, sales support, customer service or co-ordination role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Confident verbal and written communication skills.
• Good IT skills, including Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced environment.
• Positive attitude and willingness to learn.
• Strong customer-focused approach.

Personal Attributes

• Ambitious and eager to develop a career in sales.
• Professional and confident when speaking with customers.
• Self-motivated, proactive, highly organised and dependable.
• A team player with a positive attitude.

Career Development

This role has been designed as a development position with a clear progression route into a Sales Executive role.

The successful candidate will receive training and support to develop into this role if it is something that they are keen to achieve in their career

Sponsorship is not available so you must have the full right to work in the UK both now, and in the future