Sales Administrator

Pertemps Crawley Perms; Redhill; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free onsite parking

Comprehensive training & progression

25 days holiday + Bank Holidays

Job summary

Pertemps Crawley Perms in Redhill is recruiting a Sales Administrator to join our busy Sales team. You will support the sales process by handling quotes and orders from enquiry to delivery, and liaise with customers to resolve queries.

You will work Monday to Friday, 8:30am to 5:30pm, with 25 days holiday plus Bank Holidays and free onsite parking. Training and progression opportunities are available across the business.

Qualifications

• Previous experience in a sales administration or internal sales role
• Excellent written and verbal communication skills
• Confidence dealing with customers over the phone & via email

Responsibilities

• Process quotes and orders via email, phone, and online channels
• Handle customer queries and resolve them efficiently
• Follow up on quotes and help convert them into orders
• Manage incoming enquiries in the sales inbox and support the wider team
• Identify opportunities to pass on to the BD team
• Escalate issues and keep customers updated
• Work closely with Warehouse, Logistics, Finance, Purchasing & Sales
• Ensure orders, quotes, and customer information are processed accurately and on time

Skills

Customer focus

Organised

Communication skills

Phone & email communication

Job description

Sales Administrator

We’re working with an established and growing business based in Redhill, who are looking to recruit a Sales Administrator to join their busy Sales team.

This is a great opportunity for someone who enjoys working with customers, is highly organised and takes pride in delivering a great service.

The Role

You’ll play an important role in supporting the sales process, managing customer quotes & orders from the initial enquiry through to delivery.

• Processing customer quotes & orders via email, telephone & online channels
• Handling customer queries & ensuring these are resolved efficiently
• Following up on quotes & helping to convert quotes into orders
• Managing incoming enquiries in the sales inbox & supporting the wider Sales team where required
• Identifying opportunities to pass on to the BD team
• Proactively escalating any issues & keeping customers updated
• Working closely with Warehouse, Logistics, Finance, Purchasing & Sales teams
• Ensuring all orders, quotes & customer information are processed accurately & within the agreed timescales

About You

We’re looking for someone who is customer-focused, organised & confident communicating with people.

• Previous experience in a sales administration/internal sales or similar role
• Excellent communication skills, both written and verbal
• Confidence dealing with customers over the phone & via email
• A genuine desire to go the extra mile for customers

What’s on offer?

• Monday to Friday, 8.30am – 5.30pm (45-minute lunch)
• £29,000pa (DOE)
• 25 days holiday + BH
• Free onsite parking
• Comprehensive training & clear progression opportunities across the business

If you’re an organised & customer-focused individual looking for your next opportunity in Sales Administration, we’d love to hear from you.