Sales Support Administrator

First Recruitment Services; Burgess Hill; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Private health insurance

Bonus scheme

25 days holiday + bank holidays + Xmas

Job summary

First Recruitment Services is assisting a global business in Burgess Hill to recruit a Sales Support Administrator. This is a full-time, on-site role with a possibility to work one day from home after six months of probation, and includes a pension, private health insurance, and a discretionary bonus on targets.

You will provide proactive sales support to Business Development Managers, manage enquiries, quotations and orders, maintain CRM records, and collaborate with sales, customer service and

Qualifications

• GCSE Maths and English at Grade C/4 or above (or equivalent).
• Some experience in a customer service or sales support role.
• Excellent verbal and written communication skills.

Responsibilities

• Provide comprehensive sales support to Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities.
• Support lead management and ensure progression of sales opportunities.
• Maintain accurate customer information and activity records in the CRM system.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing to achieve objectives.

Skills

Customer service experience

Excellent communication

Team player

Education

GCSE Maths & English (C/4 or above)

Tools

Excel

Word

Outlook

CRM systems

Job description

We are very pleased to be working alongside our highly reputable client as they seek to expand their team within their busy office in Burgess Hill.

Sales Support Administrator

Burgess Hill with parking available for all staff on site and a short walk from the station area.

Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office based role. Requests can be made to work 1 day per week from home after 6 month probationary period.

Salary £30000-£32000 plus very good all round company benefits, including good pension scheme and private health insurance after successful completion of the probationary period. A bonus scheme is also available, which is based upon company and personal targets. 20 days holiday plus all UK bank holidays, plus Christmas shutdown which gives an additional 3 to 4 days additional holiday per year.

This is a superb opportunity to join a global business who have been established nearly 80 years and who are very highly thought of within their industry

The role - Sales Support Administrator

My client is seeking a motivated and customer-focused Sales Support Administrator to join their team. This is a key role, providing proactive sales support to Business Development Managers and their focus markets, ensuring an exceptional customer experience throughout the sales journey.

You will be responsible for supporting customers with enquiries, quotations, orders and contracts, while helping to drive business growth through excellent service and efficient administration. The successful candidate will be organised, results-oriented, an excellent communicator and enjoy working collaboratively within a busy sales environment.

Duties and responsibilities include -

• Provide comprehensive sales support to Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities
• Support, lead management activities and ensure efficient progression of sales opportunities.
• Maintain accurate customer information and activity records within the CRM system.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing to achieve objectives.

Experience, skills and competencies required:

• GCSE Maths and English at Grade C/4 or above (or equivalent).
• Some experience in a customer service or sales support role.
• Strong customer focus with good commercial awareness.
• Intermediate Microsoft Excel skills and proficiency in Microsoft Word and Outlook.
• Experience using CRM systems is an advantage.
• Excellent verbal and written communication skills.
• An enquiring mindset and willingness to learn.
• A positive, team-oriented attitude and commitment to delivering exceptional customer service.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job