Sales Office Administrator

TurnerFox Recruitment; East Midlands; On-site; GBP 27,000 - 32,000; Full time

Job summary

TurnerFox Recruitment is recruiting a Sales Office Administrator for a busy sales and estimating team in Sutton in Ashfield. The role is fully office based with a starting salary around £29,500.

The successful candidate will provide day-to-day admin support, process enquiries and quotations, and help ensure accurate records while assisting the wider sales team.

Qualifications

• Previous experience within sales administration, office administration or customer service.
• Strong administration and organisational skills.
• Excellent attention to detail.
• Confident telephone and communication skills.

Responsibilities

• Logging new customer enquiries received by email and post.
• Recording enquiry details onto the estimating system.
• Preparing and printing relevant documentation.
• Creating and maintaining quotation folders.
• Acting as a first point of contact for general customer enquiries.
• Answering telephone calls and taking messages for the Sales team.
• Making follow-up calls to customers regarding quotations.
• Obtaining customer feedback and passing this back to the Sales team.
• Updating the estimating system with new supplier prices and discount structures.
• Assisting with the creation of new estimating kits.
• Supporting Sales and Estimating Engineers with quotation preparation.
• Completing customer documentation and compliance schedules.
• Preparing and sending completed quotations to customers.
• Maintaining accurate records and filing.
• Scanning, copying, typing and general office administration.
• Liaising with other departments as required.
• Attending meetings when required.
• Supporting the Sales team with general administration duties.

Skills

Sales administration

Office administration

Customer service

Telephone communication

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Sales Office Administrator

Sutton in ashfield - Fully Office Based

c 29,500

TurnerFox Recruitment is working with a well-established business to recruit a Sales Office Administrator to join their busy Sales and Estimating team.

This is a varied role suited to someone with strong administration and customer service skills who enjoys working in a busy office environment and is confident dealing with customers, processing enquiries and supporting a wider sales team.

The Role of Sales Office Administrator

Working alongside the Sales and Estimating team, you'll provide day-to-day administrative support and help ensure customer enquiries and quotations are processed accurately and efficiently.

Your duties are likely to include:

• Logging new customer enquiries received by email and post
• Recording enquiry details onto the estimating system
• Preparing and printing relevant documentation
• Creating and maintaining quotation folders
• Acting as a first point of contact for general customer enquiries
• Answering telephone calls and taking messages for the Sales team
• Making follow-up calls to customers regarding quotations
• Obtaining customer feedback and passing this back to the Sales team
• Updating the estimating system with new supplier prices and discount structures
• Assisting with the creation of new estimating kits
• Supporting Sales and Estimating Engineers with quotation preparation
• Completing customer documentation and compliance schedules
• Preparing and sending completed quotations to customers
• Maintaining accurate records and filing
• Scanning, copying, typing and general office administration
• Liaising with other departments as required
• Attending meetings when required
• Supporting the Sales team with general administration duties

For the role of Sales Office Administrator, we're looking for someone with:

• Previous experience within sales administration, office administration or customer service
• Strong administration and organisational skills
• Excellent attention to detail
• Confident telephone and communication skills
• Good IT skills and experience using Microsoft Office
• Ability to accurately enter and maintain information on computer systems
• Comfortable dealing with customers and colleagues at all levels
• Able to manage a busy workload and prioritise tasks
• Reliable, organised and professional
• A positive attitude and strong team-working skills

If you have previous administration or customer service experience and are looking for a varied role within a busy Sales team, we'd love to hear from you.

Unfortunately, due to the volume of applications received we are unable to provide individual feedback to all applicants. If you have not heard from us within 3 working days, please assume your application has been unsuccessful on this occasion.