Job Summary
Sales Manager
Location: London, hybrid working
Salary: £40,000 to £60,000 plus performance bonus
Type: Full time, permanent
About the business
A fast‑growing UK compliance services company delivering essential services such as asbestos surveying, fire risk assessments and wider health and safety management. Known for prompt delivery, technical accuracy and a strong customer experience, the business is entering its next growth phase and needs a hands‑on sales leader to drive it forward.
Key responsibilities
- Lead, coach and motivate an inbound sales team to exceed monthly and quarterly revenue targets.
- Manage the full client journey from first enquiry through to booking, ensuring speed, accuracy and a consistent service standard.
- Set clear expectations for daily activity, quality of conversations and follow‑up discipline.
- Monitor KPIs through CRM dashboards, tracking conversion rates, response times, pipeline health and individual performance.
- Run regular one‑to‑ones, call reviews, coaching sessions and team huddles to embed best practice and lift performance.
- Ensure quotes, calls, tasks and client communications are fully and accurately recorded in the CRM.
- Work closely with senior leadership on pricing approach, lead generation campaigns and continuous improvement of the booking and quoting process.
- Analyse weekly and monthly performance data, producing clear updates, trends and practical recommendations.
- Maintain a positive, accountable, customer‑focused culture where performance and service quality go hand in hand.
Success metrics
- Quote response time under 2 hours.
- Overall conversion rate at 60% or above.
- Follow‑up compliance at 100%.
- Month‑on‑month revenue growth of at least 10%.
- CRM data accuracy at 100%.
Candidate profile
- Proven experience managing a sales or customer success team, ideally within B2B services, construction, compliance or a similar fast‑paced environment.
- An asbestos services background would be a major advantage, with strong understanding of surveying, compliance requirements and client needs in this sector.
- Confident using CRM systems and sales reporting tools such as HubSpot, Quotient or similar platforms.
- Strong coaching style with the ability to raise capability through structure, feedback and training.
- Commercially sharp and highly organised, with a strong focus on detail and delivery.
- High energy, resilient and comfortable in a role where priorities move fast and standards are high.
- Motivated by building performance, shaping a role and leading from the front.
Benefits and package
- Competitive salary with performance bonus structure.
- Holiday allowance of 20 days plus bank holidays.
- Pension scheme.
- Company laptop and phone.
- Employee Assistance Programme.
- Ongoing training, development and clear career progression in a growing business.
- Supportive leadership and modern systems.
- Three company work parties per year.
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.