Sales Executive

Together; Heald Green; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services company in Heald Green is seeking a Telesales Executive who will manage inbound and outbound sales calls, focusing on providing exceptional customer service for mortgage products. Ideal candidates will have strong communication skills and a proven customer service background. This position offers opportunities for career growth and training in mortgage advice. The role is office-based and requires adherence to regulatory standards.

Benefits

Free access to company holiday homes

Discretionary annual bonus

Life assurance and critical illness cover

Travel season ticket loans

Free local gym access

Local bar/restaurant discounts

Qualifications

• Proven track record in customer service.
• Experience in generating leads and appointments is ideal.
• Ability to build strong rapport with clients.

Responsibilities

• Handle warm inbound and outbound sales calls.
• Assist customers in finding suitable mortgage products.
• Maintain adherence to regulatory policies and procedures.

Skills

Customer service orientation

Rapport building

Generating new leads

Strong interpersonal skills

Communication skills

Microsoft suite proficiency

Job description

• Office or Field Based: Office Based (Cheadle, SK8 3GW)
• Contract type: Permanent
• Compensation: GBP 26,000 - GBP 36,000 - monthly

Company Description

• Inbound sales and warm outbound calls to existing customers
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts
• This role is based 5 days atour Cheadle office in South Manchester - applicantsable to work from the office will be considered.

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book.

Job Description

As a Telesales Executive, you will work as part of our fantastic Direct Sales team tasked with Direct Sales and setting appointments for the Relationship Managers & Mortgage Advisors.You will be taking warm inbound sales calls from potential customers and making equally warm outbound calls are to existing customers who might be i.e. coming to the end of their term and in need of a new mortgage product.

You will be given leads each day and the focus of the calls will be about quality rather than quantity. You will become a product expert and be able to support customers with the right mortgage product.

This sales role is available due to internal promotion. We offer true career and training opportunities, including qualifications in Mortgage Advice Practice (CeMAP) along progression opportunities both within our various sales teams or into other areas of the business.

As a Telesales Executive, we are looking for you to:

• Create sales opportunities through 'warm'inbound/ outbound calls with direct customer.
• Have an appetite to learn about Together’s products and underwriting criteria (you would be given full training) so you can refer customers that meet the requirements as prescribed within the lending policy
• Consistently provide a high level of service to all customers, to maximise the potential from each call and help customers achieve their goals
• Ensure all policies and procedures are adhered to with all contacts so that regulatory requirements are met

Qualifications

• Proven track record of customer service orientation and rapport building skills
• Ideally experience of generating new leads and creating sales appointments
• Strong interpersonal and communication skills
• Full use of Microsoft suite of products

Please note that shifts alternate between 9am - 5:30pm and 10:30am to 7:00

Additional Information

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.