Sales Executive

Dalata Hotel Group Plc; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality company in the City of Westminster seeks to hire an Event Sales Coordinator. The successful candidate will manage inquiries related to Meetings & Events, ensuring all client needs are met while demonstrating excellent organisational and selling skills. Previous experience in event sales or a hospitality environment is advantageous. The role offers numerous benefits, including employee discounts and development opportunities.

Benefits

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Development Opportunities

Free employee meals on duty

50% Off F&B in all properties

€ / £60 employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Qualifications

• 1-year previous event sales or coordinating experience in a hotel or venue is advantageous but not essential.
• Experience within the hospitality industry is advantageous but not essential.
• Experience working with customers.

Responsibilities

• Handle inquiries related to Meetings & Events through telephone, email, and web platforms.
• Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
• Accurately process, distribute, record, and file all sales correspondence.

Skills

Excellent command of the English language

Strong selling skills

Interpersonal skills

Organisational skills

Tools

Opera System

Job description

Your Job

• Handle inquiries related to Meetings & Events through telephone, email, and web platforms.
• Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
• Accurately process, distribute, record, and file all sales correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow‑up.
• Meet all client needs and manage accounts for all meeting room and event clients.
• Post all meeting room charges and issue receipts to clients.
• Monitor competitor meeting room offerings.
• Conduct weekly telesales to acquire new business opportunities.
• Manage and maintain up‑to‑date databases.
• Provide weekly and monthly reports on account performance and general activity.
• Act as the Health and Safety representative for the sales office during monthly meetings.
• Demonstrate excellent organisational skills and attention to detail.
• Experience with the Opera System is desirable but not essential.

What You Will Need

• 1‑year previous event sales or coordinating experience in a hotel or venue is advantageous but not essential.
• Experience with Opera System is advantageous but not essential.
• Experience within the hospitality industry is advantageous but not essential.
• Experience working with customers.
• An excellent command of the English language.
• Possess the ability to see an opportunity and act on it to secure revenue for the Hotel.
• Strong selling and interpersonal skills.

About Us

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Benefits

• Employee Assistance Programme.
• Cycle to Work Scheme / Transport Schemes.
• Pension access (Ask your HR Manager for local pension information).
• Development Opportunities through our Dalata Academy.
• Staff Appreciation Initiatives, fun team‑building activities and regular charity events.
• Free employee meals on duty.
• 50% Off F&B in all properties.
• € / £60 employee rate on rooms for all Dalata‑owned hotels.
• 30% off the Friends & Family rate.
• Extra AL day for every year worked (5 extra days to a maximum of 5 days).

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.