Sales Executive

PPHE Hotel Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A hospitality company in London is looking for a Sales Executive to drive new business and manage event sales. The role requires proactive business research, client engagement, and upselling of additional services. Successful candidates will be detail-oriented and adaptable, ensuring personalized proposals for clients. Benefits include discounted hotel rates, wellness days, a company pension plan, and more. If you are passionate about sales and service excellence, we want to hear from you.

Benefits

Discounted hotel rates

Wellness days

Free meals

Employee assistance programme

Company pension plan

Qualifications

• Experience in a sales environment, preferably in hospitality or events.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Take on new business research to achieve targets.
• Confirm events and ensure follow-up for repeat business.
• Respond to enquiries through various online portals.
• Upsell additional products during contract stage.
• Engage clients regarding their enquiries.
• Personalize proposals tailored to clients.

Skills

Business research and market mapping

Flexibility and adaptability

Detail-oriented

Client engagement

Tools

Salesforce

Cvent

Upmail

Job description

Are you a Sales Executive or Coordinator looking to join a company focused on growth and team culture? Here at PPHE Hotel Group, we believe a happy employee equals a happy guest. Under the support and guidance of the Senior Groups, Meetings & Events Sales Manager and Director, you'll respond to and convert enquiries through the various platforms, emails and calls to achieve Groups and M&E rooms budgets for the hotels. You'll work confidently through the group/meeting/event cycle using all the tools and processes available and interact with stakeholders and influencers. What's in it for you?

Benefits

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Equipment provided to ensure you are working comfortably at home 1 day per week
• 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

Your main role responsibilities as a GM&E Sales Executive:

• Proactively take on new business research and market mapping to achieve new business targets.
• Confirming events (proposal, site inspection, contracting) and ensuring post event follow up to confirm repeat business.
• Respond to the various online enquiry portals such as Cvent, Venue Directory, Salesforce. Communities.
• Convert business and upsell additional products at contract stage (such as higher room categories, drinks receptions, enhanced F&B offerings) as well as any related reward programs, such as Radisson Rewards
• Engages with clients/agents in relation to their enquiries.
• Demonstrates flexibility and adaptability when personalising client needs and the changing demand and priorities of the business; understands the importance of yielding and the demand calendar.
• Have an eye for detail - create personalised proposals through Upmail for events tailored for individual clients.
• Actively contributes to your immediate as well as wider hotel and regional teams, identifying opportunities and improvements to ways of working.