Sales Executive

The Merchant Hotel; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A five-star hospitality establishment in Belfast is seeking a Sales Executive to join its team. The ideal candidate will have a minimum of 2 years of experience in an office environment and a strong customer service orientation. The role involves supporting various client events and offering exceptional service to guests. This position offers a dynamic work environment with opportunities for career growth and invaluable industry skills. Benefits include paid breaks and special perks for birthdays.

Benefits

An overnight stay with dinner for two

Birthday off

Paid breaks

Qualifications

• Minimum of 2 years’ experience in an office environment.
• Confident communicator with strong interpersonal skills.
• Knowledge of hotel booking or CRM systems is a plus.

Responsibilities

• Support client events and site inspections.
• Deliver a high level of customer service.
• Work with flexibility for occasional evening and weekend events.

Skills

Customer service orientation

Strong interpersonal skills

Confident communication

Job description

We are looking for a driven and customer-focused Sales Executive to join our team at the five-star Merchant Hotel. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!

What’s in it for you…

• An overnight stay with dinner for two at The Merchant Hotel (subject to contract).
• Your birthday off!
• Paid breaks

This is primarily an office-based role, working Monday to Friday, 9am–5pm, with flexibility required for occasional evenings and weekends to support client events, familiarisation trips, site inspections, and show rounds.

Essential Criteria

• Minimum of 2 years’ experience in an office environment
• Confident communicator with strong interpersonal skills and proactive approach
• Positive attitude and committed to delivering a high level of customer service

Desirable Criteria

• At least 1 years’ experience in hotel sales or a hospitality environment
• Knowledge of hotel booking or CRM systems

The Merchant Hotel is an equal opportunities employer.