Sales & Events Manager

Mosaic Pub & Dining; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local dining establishment in the City of Westminster is seeking a Sales & Events Manager to oversee events across two venues. The ideal candidate should demonstrate strong organisational and communication skills, with a minimum of 2 years in a similar role. Responsibilities include managing bookings, liaising with clients, and contributing to sales strategies. This role offers a competitive bonus scheme, autonomy in your role, and benefits including a 50% discount on food and drinks across venues.

Benefits

50% discount on food and drinks

Free meals at work

Competitive bonus scheme

Qualifications

• Previous experience in a similar role for at least 2 years is preferred.
• Highly organised with excellent communication skills.
• Ability to drive the team around you.

Responsibilities

• In charge of reactive sales and organisation of new and in‑progress enquiries.
• Stay in constant communication with the organisers throughout the entire booking process.
• Adopt a hands‑on approach during the weddings and assist in the execution of the event.

Skills

Excellent communication skills

Strong sales skills

Organisational skills

Ability to build relationships

Tools

Designmynight

Collins booking system

Job description

At the corner of the market, centrally located in the heart of Greenwich, The Admiral Hardy is your ideal British pub, bar and event space, catering to families, tourists and students alike. The site hosts two separate events spaces and a spacious pub as well as a 7‑bedroom hotel. We are looking for a Sales & Events Manager for our two beautiful Greenwich sites, The Admiral Hardy; a newly renovated Weddings & Events lead pub with multiple hireable areas, a weddings ceremony licence and small boutique hotel, and The Oercatcher; a riverside locals and tourists hotspot with huge terrace and an upstairs events space. The ideal candidate should be passionate, creative, organised and should be motivated to help manage the increasing number of weddings and events in our ever‑growing businesses.

Responsibilities

• Ideally you have experience in the Weddings space, though this is not essential.
• In charge of reactive sales and organisation of new and in‑progress enquiries.
• Stay in constant communication with the organisers / wedding couples throughout the entire booking process.
• Strong organisation of tastings, meetings and organising suppliers.
• Communicate effectively with the BOH and FOH team with event sheets, run sheets & pre‑orders in an organised and timely fashion.
• Adopt a hands‑on approach during the weddings and assist in the execution of the event, where might be needed. This includes weekends.
• Ownership of inbound sales and booking systems, maximising sales opportunities through third‑party and agent relationships and organic enquiry growth.
• Identify new business opportunities including new markets, clients, partnerships, products or services.
• Pro‑actively drive new and existing relationships with businesses in the area through available sales tools and build a database of key bookers.
• Manage and optimise third parties and work closely with event agencies.
• Drive marketing and sales strategies in line with the site / personal targets.
• Work alongside the Marketing Manager on planning new marketing initiatives to support the venue KPI's.
• Maximise the sites online presence through relevant third parties and Google profile.
• Work to pre‑determined pre‑booked sales targets as set by the business.
• Reporting to the Operations Manager and CEO, working alongside the General Managers.
• Ownership of all incoming reactive bookings via third parties / emails / Collins (booking system).
• Managing and responding to incoming customer enquiries.
• Ensuring smooth and regular communication with the management team on site.

Qualifications

• Previous experience in a similar role for at least 2 years is preferred.
• Experience within the Weddings space is preferred.
• Highly organised with excellent communication skills.
• Previous Experience with Designmynight / Collins would be preferred but not essential.
• Strong sales skills, inclusive of pro‑active sales.
• Ability to develop and implement marketing, sales and promotional strategies.
• Capable of prioritising own workload and self‑motivated.
• Ability to build and maintain strong working relationships with a wide range of clientele and colleagues.
• Ability to drive the team around you.
• High level of professional presentation with a friendly and welcoming personality.

Benefits

• A competitive and achievable bonus scheme.
• Autonomy in your role to make it your own.
• Part of a larger sales team with room for growth and development.
• 50% discount on food and drinks in any of our venues.
• Free meals at work.

Ideally, the perfect person will come directly from a similar role within pubs, bars, hotels or restaurants and will speak infectiously about our offering and knows how to work well under pressure. We would love someone who is instantly warming to guests, making them feel at home within our site and encouraging them where possible to book again for another time. The role will encompass working 5 days across Monday to Sunday and will require flexibility regarding working hours between 9am‑9pm depending on the events schedule. In return, the successful candidate can expect a large level of autonomy within their work whilst working alongside the management team on site.